Overall Ratings & Reviews Exe Portals Nous

Beautiful property set in a residential area close to a beautiful beach with Freddy’s beach bar . Bus stop close for visiting palma and easy to get to using bus from airport..Hotel very clean , friendly staff and nice pool area . Looking to hook again for next year , perfect short break

This is a 3 star hotel at best, not ven close to 4 star claimed

Hotel staff was very accommodating and friendly, they also were able to check in us earlier. Pool are was nice, as well, as rooms, very clean. The breakfast was delicious and had a huge selection. Also, took us about 15 min to walk to the nice beach Portals Nous.

The staff were very kind and accommodating. The breakfast was delicious. The pool was very clean and peaceful. The room was pristine and beautiful. Lots of beaches and restaurants within walking distance!! I am definitely coming back again!!

Walls too thin…

it is much smaller than shown in the pictures, rooms were tiny and barely any light in there. The pool area is nice but thats pretty much it. The breakfast was very very basic. Overall, this is more so a 3 star stay than 4

The hotel is nice and recently renovated. Is in a good location 5 minutes from a good beach and 10 minutes from shops/restaurants. Staff are very friendly and accommodating Only downside was the rooms are quite noisy - You can hear other guests walking in the rooms around you quite loudly, getting showers etc.

The hotel is very cozy and amazing area

Rooms spotless staff lovely facilities as advertised

This is a good, reasonably priced, holiday hotel that is very clean (the cleaning staff are v thorough), has an excellent breakfast selection and friendly helpful staff. Aircon is great, there’s a good sized, immaculately clean pool, they provide pool towels and there’s a bathroom you can shower in if you’re staying on for a while after you’ve checked out. The pool is also out of use after 7pm, which means that rooms overlooking it aren’t disturbed at night, plus the fact that the hotel is in a residential street, not on the beachfront. We had a deluxe double which was pretty small but with balcony and modern bathroom (smallest hotel shower I’ve seen in a while with a bit of a rickety frame but plentiful hot water and good water pressure. Toiletries almost impossible to decant! Guests were a wide spread of ages and nationalities, but with a calm and relaxed vibe (only saw two children all week). The nearest beach is small and was very packed when we were there but there are other beaches in walking distance and a good bus service to the big beaches in the nearby resorts. The marina is a 25 minute stroll away but great for evening dining and people watching. Couple of things to be aware of: The hotel is on a street that is steeply uphill on at least two sides (not far but steep) so anyone with difficulty walking may struggle on foot. Also, the walls between rooms are very thin so earplugs may be useful if you’re a light sleeper. All in all, a v pleasant stay.

Very basic, but has what you need.

Rooms in the annex building have no views and ours lacked privacy and soundproofing from the gym and neighbouring rooms. Pool area was nice but couldn't cater for too many people - also to note the policy of 1 pool towel per person per stay. Some of the staff had a bit of a language barrier with English. Overall a great location and generally friendly staff. Hotel restaurant and bar was overpriced and took advantage of the location.

Air conditioning in room ot working - didn't sleep. They did try fix it and gave us a refund for the rest of the stay as we moved hotel. Pictures of hotel look way better than it is - premier inn at best - cheap for the area tho.

Amazing receptionist. Amazing employees. Great hotel. Will be back soon.

Very clean throughout, room had a view to the sea as in the picture, staff very friendly and helpful

room was far too small expected more for money, will not return unless room is upgraded

I've now stayed at this hotel 4 times. Every time as good as the last. The food is very good, the bar is well stocked and will make any drink you request. The staff are jewel in this hotel crown. They go out of their way to make your stay a happy and comfortable one. I would highly recommend this hotel to any one staying in Portals. I'm looking forward to my next stay.

Lovely staff, very clean. Comfortable room, worth paying for a sea view.

Great little adult only hotel. Friendly staff, spotlessly clean and breakfast very good. I would definitely stay here again.

Nice comfortable hotel, great food and good location to local beaches. Friendly staff, comfortable room with sea facing view. Will be sure to revisit next year.