Overall Ratings & Reviews Insotel Punta Prima Prestige Suites & Spa

We where on the side of non inclusive, it was private and beautifully kept, the rooms feel like a villa with a private small kitchenette and the living room jas a Murphy bed that comes down at night with 2 full bathrooms and the million dollar views, just make sure if you want to east in premises you must reserve before

nice area great pools

We had a wonderful holiday

REVIEWING INSOTEL PUNTA PRIMA PRESTIGE SUITES AND SPA - Much more prestige than 'Insotel Punta Prima resort'. This is a small area of the hotel. Prestige members are able to use the resort facilities but the resort customers are not able to use the prestige facilities. - Nothing too much trouble for the staff team - A bar/live music for entertainment but you are able to go over to the main resort and enjoy the entertainment there including Mini Disco nightly - The rooms are newly refurbished and gorgeous! Large bathroom plus shower room. Living area, dining, kitchenette inc microwave. - Gorgeous surroundings, sea view, well kept - Could get sunbeds around the Prestige suites pool at any time during May half-term - a bonus and well worth the extra money

Very good for rest.

Staffs have to improve their English

Lovely comfortable accommodation not far from the airport. We liked the small kitchen in our room and 2 bathrooms - especially the shower with jets. Good facilities and close to local shops. The capital a short 20 minute bus ride. Best for families as we wanted a quiet break but despite being outside school holidays it wasn't as relaxing as we'd hoped. Marvellous breakfast but the house red wine in the Prestige Bar was awful!

A view of the sea and the lighthouse from my room is lovely. The hotel staff is very friendly and attentive. 👍

We had a fantastic time at the Insotel Prestige Suites & would definitely recommend them

The estate itself is nice but not a 5 star resort. We stayed in prestige: lovely grounds, with a view down a well gardened hill to the sea and lighthouse. Very green and pleasant villas. The rooms were spacious. They seemed old though and the worn paintwork suggested they have been rather neglected. We weren’t impressed by the general management and this is certainly not a 5 star grade hotel as it purports. On check in were we’re not offered any water, there was no one to take our luggage, we’re we’re not given any information about anything to help us orient ourselves (what time was breakfast, where it was, about the pool, the gym, etc, nothing at all). After hauling as a family with a toddler all our luggage in the heat it turned out the air con wasn’t working and the safe was closed. We called reception but it took hours for an engineer to come and who couldn’t speak English. He told us just to keep the windows closed and wouldn’t explain what the issue was with the controls. When I called back to reception got more help the man seemed at a loss to know how to help and maddeningly just said “keep trying”. One boiling night later we managed to get another engineer who admitted the aircon was broken but would be fixed that day. It wasn’t and we relied on fans the whole time. No one followed up on our repeated calls and complaints. Breakfast was fine. No concierge. Reception staff poorly trained. This is not 5 stars. Had I paid 4 star sums I would not have minded so much.

Super property with really helpful staff. We stayed in accommodation with rooftop hot tub and it was incredible - definitely worth the money.

This hotel is not a 5 star hotel. It’s very dated and is 3 star at best. Food is poor. Staff very unhelpful

To expensive in relation to what you get. Felt more like a 3 star hotel. Quite old, outdated and worn out. Part of Tui’s charter offering.

Brilliant time for the family. Food was really lovely.

Very old property. Staff were from Friendly and helpful but food average, property really dated and not five stars in anyway.

Just back from a very relaxing week at Insotel Punta Prima Prestige and have to say that this place lived up to all that we had hoped it would be. Accommodation is spacious, comfortable and clean, although there were only the two of us in our suite so I’d imagine it may get more cramped with two more (children) using the pull out beds. Food is on a half board basis and it of very good quality offering a wide choice for both breakfast and evening meal. One tiny thing that for me personally would have made breakfast perfect is to include hash browns or fried potato, although to be fair we did have green beans, carrots and sweetcorn on offer for breakfast! The pool area is gorgeous with comfy sunbeds of which there were plenty. However we did think that the drinks were very pricey and therefore on our last couple of days we brought our own from our suite. All staff are extremely helpful and very friendly, there was always someone around if you needed them. This is always a massive plus for us. We did not think much of the beach, it was quite smelly and the sea certainly did not look inviting. There is a small parade which consists of a couple of supermarkets, restaurants/bars and some stalls. My tip would be to use one of these supermarkets rather than the one on the resort as we found the prices on resort far more expensive.

Close to the airport, circa 15 minutes, but not apparently on a flight path. Check in simple and efficient with a brief rundown of the services on offer. Very close to the public beach with a small number of similar restaurants overlooking the sea. The hotel suites are large and well equipped, very clean although a touch dated and tired. The suites are located in prettily manicured and well looked after grounds and the swimming pool area is very nice, in good condition with very comfortable sun beds with parasols etc. The breakfast buffet is top quality with a very wide selection with chefs on hand to cook eggs and pancakes etc. We only ate breakfast and lunch at the hotel and the lunches by the pool were as bad as the breakfasts were good with major components of dishes missing or badly cooked.

Perfect set up for us with our 2 young children, staff fantastic and so were the facilities - ask for room 6050!

one bed suite nicely furnished with buffet breakfast and dinner of high standards. staff were helpful and friendly and pool and rooms were great.

Family of four (two boys aged 11 and 8) staying at the Prestige Insotel for the first time. Beautiful location, amazing food, lovely staff and very relaxing for all.