We booked a room for 3 people, contacted the property in advance to inform them that we will be arriving late, after midnight and asked if the room could be prepared with the extra bed for the 3rd person so that we could have a fuss free check in. Asked again when checking in if the room was already set up, told that it should be and if not to call them from the room. Main focus of the person checking us in was trying to get us to pay for an upgrade even though we should have been offered it as part of Expedia's VIP stay. Room was only set up for 2 people, waiting over 45mins after 1am and a long day of travel for the rollaway bed to be brought to our room. Location is ok, over the road is the promenade and 10-15mins walk inland are decent coffee and food options. Our room with sea view was also facing the busy main road, you do hear a lot of the noise. It was bad during rush hour but manageable at night.

Fantastic

Everithing is perfect!

Clean rooms. Staff was responsive to any needs. Walkable to most attractions.

Great location, very good choice at breakfast, good value.

Great location and bar and clubs all nearby

Overall it was good and the staff were helpful and try there best to assist.

Room was very clean.location is very convenient to all places that I want to visit. Restaurant in hotel has good service and food is great.

Best location . Walking distance to all tourist attractions, 12 minutes walk to Nizami street - nice shopping mall and few restaurants are just cross street of the hotel . Staff were very friendly, helpful! Special Samir at the front desk . He is amazing, speak perfect English and goes extra miles to help the guests. Also The Bar manager Shar Yar was very helpful too always trying to help us. Good housekeeping, bed was comfortable. Also breakfast was very delicious! Variety food and best Azerbaijan tea. I definitely recommend this hotel .

Average room.

The room was spacious, clean and convenient. I was disappointed I was not offered an upgrade with my Expedia gold membership. Especially seeing I stayed 6 nights. I would have liked a view of the Caspian Sea. The staff were friendly and very helpful to me a mature age solo traveller.

The map of the road closures and Baku Circuit traffic restrictions should be emailed to the guests in advance (even you local and licensed can driver didn't know where to drop us off) instead of being left in the room (if I'm already in the room that means we've managed to get to the hotel already). Same as the fact there was a complimentary shuttle provided from the temp reception desk to the hotel - we carried our suitcases around and across the track.

Spaciousness

location is great. rooms are terrible. looks like motel rooms. not 4 star , not even 3 start.. no swimming pool . no spa. no upgrade was given , although bigger rooms were avaible.

Very nice people on the hotel, they help me and be very nice.

Great choice for a hotel nearby almost everything you need ..

Ac wasn’t working, they came to repair at 11 pm. I was meaning to sleep. Gym is horrible.

A clean, safe and professional run hotel, friendly caring staff, even the room cleaners so happy and nice to you, nothing was too much trouble, great location 20 minutes walk in to the Old Town and 5 minutes to cross over the road to the bay itself , would stay here again for sure

Stayed for 5 nights in June. Lovely hotel, great locality. Really walkable into the old city and the Bay Area. Lots of bars and restaurants nearby. Felt very safe even in the evening. Lots of local families out enjoying the promenade etc. Fantastic options for shopping nearby including a small supermarket in the small mall opposite. Close to the F1 pit lanes. The views of the F1 track would be amazing during the Grand Prix. Lovely city, a great stay.

The view from my room was spectacular. The staff was so helpful and accommodating, the restaurant was incredible, service, food, impecable. I would definitely stay here again when I come back to Baku.