The sheets looks like they were not cleaned from the previous stay(s). There were multiple stains and hairs on them. There were multiple stains on the floor. The remote to the tv was sticky and gross. There were multiple items under the mattress (toilet paper rolls, shampoo bottles, blood stains, food, etc). We didn't use the heat due to there being a lot of dust/debris and hair in the vent of the minisplit.