Overall Ratings & Reviews El Andalous Lounge & Spa Hotel

Overall this was a good hotel especially for the price. So many things are walkable from here including the Medina, the gueliz area and more

Very good hotel

Very good, worth exploring

Very good experience, well located hotel, big swimming pool

Location only

Very good hotel to discover

A wonderfull hotel, in the most popular area in Marrakech

Location and hospitalities best breakfast and others

We just returned from a lovely few days over New Year in Marrakech. We had a great time and enjoyed our stay at the hotel. After reading others reviews, we managed our expectations for the hotel and enjoyed our stay there. The positives: the location is great as close enough to the Medina to walk to but in a nice quiet area; the staff were friendly; everywhere was clean; the pool area was lovely; the beds were comfy; shower was hot and strong; the food you could order in the restaurants (which appeared to be the same food in 3 of the 4 restaurants) was good and varied. The negatives: the buffet breakfast was really very bad; the tv and ac/heating in the room did not work; there were not enough towels in the room (we were 3 in the room but only given 2 towels, despite asking for more) and no facility to make hot drinks in the room, which I wanted as it was a cold time of year, and the plumbing in the rooms was very noisy. But, on the whole, we had a great stay in Marrakech and thank you to the hotel for hosting us.

Amazing location and good staff But wifi is terrible and so is food. Hardly ny breakfast options

Food was appalling and cold. Not a lot of choice. Room wasn't very clean. The spa area was so old and shabby not a place id want to relax in.

Nice hospitality.

Good location but the property is quite outdated needs a full refurbishment

It's a good hotel for staying in the new part of the city, but the installations need a reform. Breakfast was good and varied and the bed was good, but the morrocan custom of smoking in rooms is a problem. Bathroom is alright but water pressure could be better. The staff were nice and very helpful! The pool looks good but we didn't have time to use it, but it certainly was a miss from us as we had to leave earlier than expected.

The room was not as good as the pictures showed on their website. The room was very too basic with old curtains and basic beds and I was overpriced. The shower curtains are too old and dirty. The swimming pool is very basic. The best thing I found there was the service given from the restaurant. The majority of people working there are very friendly and welcoming. They really looked after us.

The Pool was nice and clean

It was a terrible experience, the staff at the front desk was horrible time to check in, everything in the room was not working. Fausset, sink, toilet, etc.. will never stay there again

Basic hotel from 1950s. Breakfast was great, everything else was ok - staff were terrible, sour faces, and had asked for room service which took over an hour - even after my husband went to reception 3 times, and was told to "go back to your room" by the guy there. We ended up moving to another hotel, and would not recommend this one at all. Pool was also really dirty, scum 20cm along the sides, things floating in it, and slimy on the bottom.

Lovely place to stay, feiendly staff excellent customer service.

The property was clean and the staff quite polite.Except for the beddings that were not regularly changed.