Overall Ratings & Reviews Crowne Plaza VILAMOURA - ALGARVE by IHG, an IHG Hotel

Very chilled atmosphere friendly staff

Very good position virtually on the beach, half hour from airport. Good relaxing atmosphere in the hotel, lovely long pool and only a short walk to the marina. Best thing was the staff - all outstanding.

Property located minutes from the beach. Rooms were dated and need to be updated and modernized. There is not really any view from the upstairs bedroom. This needs to be updated or modernized.

Great range of services available, top quality!

Food at the hotel is pretty average. Wouldn’t say this is a 4 star hotel

Pool and pool area are lovely. Good breakfast. Restaurant a bit slow sometimes. Looking a bit tired in places.

Very nice spacious hotel, staff friendly and attentive, breakfast excellent

Hotel is excellent, great facilities and food (I’d say the best buffet breakfast I’ve had) the staff are super friendly. Look forward to returning once again.

It is in excellent location, easy go round beaches and marina . Hotel breakfast was good, staff in all level are good friendly, Joa was very helpful for directing us about area. I and my a wife have enjoyed staying there.

It’s a stretch to call this hotel 5 stars. It’s nice and the staff are very friendly but it’s outdated. The pool area is lovely. Service is friendly but terrible. You literally have to chase staff to get a drink or order lunch and they have an amazing ability to not make eye contact with you if you want something. They supposedly have pool area staff but again they had an amazing way of avoiding any service levels. Not enough to put me off returning but do not expect a 5 star hotel and be assured of 2 star service but great location and people are very friendly.

The hotel was beautiful, and the pool area fantastic...very well thought out.

Loved the location. All staff very friendly and helpful. Lots to choose from at Breakfast. We left early and would miss breakfast, but was given a bag full of breakfast bits to go...nice touch. The only downside was the swimming pool, beautiful pool but absolutely freezing...such a shame.

Amazing hotter, perfect location

Great breakfast. Friendly staff. Excellent gym but no fans whatsoever. It is crazy hot and humid in the basement with no airflow. Please put fans in the gym!

We stayed here as a family of six over the Easter weekend. The weather was not great so it was nice to have the indoor pool and spa and the children were allowed to use that in daytime hours. The breakfast was absolutely beautiful every day and the staff could not have been more friendly and welcoming. The rooms are lovely and spacious, it’s definitely worth getting a part Sea view or a Seaview so that you can enjoy that from the balcony.

Fabulous hotel, great pools, top class gym, location was perfect, breakfast choices was excellent, staff so friendly and helpful.

Lovely hotel and close to the marina. Staff all very friendly and very helpful. João, Angela, João - excellent. To be fair, everyone was!

Lovely stay. Staff are really friendly. Great location next to the beach and a short, pleasant walk to the marina. Breakfast selection very good and staff are very attentive during breakfast. Spa facilities are really nice - but daily cost for over 12s is 14 euro. Pool tables in bar area a great activity but also a surcharge. Outdoor pool huge but quite cold as it’s quite early in the season. Overall great stay and would stay again.

Great location, facilities and breakfast buffet

The staff are exceptional. Very helpful and friendly . The hotel is spotless and the food excellent , breakfast and evening meal My only comments would be it isn’t quite a 5 star hotel.The indoor heated pool is within the Spa so entrance fee applies. The sun beds do not have cushions just towels and we didn’t have help with luggage out / into taxi as no one about , but a friendly member of staff did bring it to room . Overall a very enjoyable stay and we look forward to returning