Overall Ratings & Reviews Residence Inn by Marriott Worcester

Close proximity to medical school and ver good staff 24/7.

Clean and comfortable. Quiet as well and they had a good breakfast.

We come down to Worcester to see family and have always stayed at the Residence Inn. Now going on 12 years doing so, “We’ll be back!” 👍

Near hospital

The check in was so easy and the front desk lady was very sweet and personable.

Property is well maintained. Staffs were friendly and helpful.

Canceled my reservation as I was checking because they overbooked! No other place to stay with 2 dogs

I ask for water which was complementary and the lady at the counter got nasty with my self...

Quiet area

Good vslue

Great breakfast, helpful staff, nice room.

Good people, quiet, don’t need to wait too long for the elevator, safe location in Worcester next to UMass med

Good but not great

Good rate for a very comfortable hotel close to the UMass Memorial Medical Center. Super convenient, great staff, comfortable.

Pool was freezing!

Absolutely wonderful staff.

Stayed for 2 nights. The whole place had a smell about it...maybe a disinfectant in the carpets or something. It wasn't pleasant. But maybe necessary to cover up the scent of dogs or people cooking in their rooms. Kitchen had everything. Bed was comfortable. Drab colors...brown, beige, army green.... Smart TV with Netflix was a big plus! Buffet breakfast was okay. First day, scrambled eggs were cold and hard. Same for home fries. Sausages were hard as a rock. The 2nd day, eggs and home fries were hot and better. Front desk staff was very pleasant. Parking was easy and location was convenient to where we were visiting.

Staff was Friendly. My only Complaint is that my Key didn't open the back door. I to lea e my wife alone with the luggage while I walked to another entrance.

Very nice staff and competent and very clean hotel

The front desk Kayayla was really nice