The hotel was in great shape, very clean and new. The food and drink options were a disappointment. Our breakfast order was totally wrong and then once re-made was partial cold and partial burned. Then at the pool the outdoor bar was not open and pool service was very spotty and slow, so we had to walk to the restaurant to get drinks everytime. Lastly there was no iron in the room, we asked at the front desk and was told one would be sent. After 3 hours we called to check and were told it would be right up. It never showed. Repeated the next day and finally complained at the front desk and the staff member (showing frustration) finally just handed us one.
The hotel has the potential to be very good but the service side and food/beverage left a unfortunately bad impression.