The Hickstead Hotel

Explore The Hickstead Hotel
8.0
Very Good
From 476 reviews
Cleanliness

8.4

Room Comfort

7.6

Location

8.4

Service and Facilites

8.6

Traveler Reviews The Hickstead Hotel

Number of reviews per page
20
40
Top reviews
Zoe
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The staff are really friendly the room was lovely and it was really good experience
Micheal
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Reception staff were great
Colin
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

All fine. Clean and efficient
Charles
icon-Business
Business
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The bed was to firm for me.
Vanessa
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Very friendly staff. Ser
Michael
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The hotel is dated.and tired; the service is poor. Our non-smoking room was previously a smoking room, so it smelled like a working men's club from the 1970s. But worst of all, the price of the room was ridiculously expensive.
Daniel
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff very friendly, pleasant and helpful
Lydia
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

It was a nice stay but it wasn’t the cleanest, cob Webbs were all round the dining area and the food and drinks seemed to cost a lot which put us off eating there. The meals we did have were nice though. I think it just needs a bit of modernising.
Joan
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The room was comfortable and clean although rooms were not serviced during stay. If you wanted beds made etc. you needed to hang a sign on your door. My room had no sign. As I was only there for two nights, this didn’t bother me except that milk and tea/coffee was not replenished. Rooms were a bit dated, but a good size. Bathroom quite compact and it was awkward getting into the bath for a shower as I am an older guest and not very agile. Overall a nice place and very friendly staff.
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Justine
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Breakfast was simply awful. Most of the full english had obviously been sitting on a hot plate for a very long time. Bacon was like rubber. One tiny wrinkled, tasteless sausage. My wifes scrambled egg was greasy and had a strange smell. It was so bad she couldnt face the rest of the breakfast. Manager was full of apologies but refused to refund one breakfast.
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Keith
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Lovely room (at a good price). Getting the right temperature in the shower was difficult. The replacement of towels each day is not eco-friendly. The fact that the restaurant was not available on a Sunday evening was very inconvenient.
Diane
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Good location
Paul W
icon-Business
Business
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Hickstead hotel is very welcoming and a home from home. All the double rooms are extra spacious compared to peer hotels, with the added benefit of dining table and business desk…ideal for business travellers. Luxurious and comfortable King size beds! Highly recommended.
Judith
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Very nice hotel with lovely staff on reception. The room was very big with a table and chairs and was in good decorative condition. What spoilt it for me was the noise coming from the next door room which went on until 1.30am.
Wayne
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We had a 5 night stay at the hotel while visiting the big church festival at wiston estate we had no complaints the staff we're helpful and welcoming breakfast choices we good and service quick overall a nice stay
Janette
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Helpful staff - good location - very pleasant hotel
Caroline
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We always enjoy staying here. The staff are very friendly and helpful and the rooms comfortable and well-appointed.
Mike
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Breakfast really overpriced for what you get, the property is in the middle of nowhere, nice staff and value for money if u just need a place to stay for the night
Lorraine
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

My husband has to use a walker, they even put a ramp in s that he could get in the bar. I have never stayed anywhere the staff were so friendly without being pushy. Our dogs were made welcome, I cannot speak highly enough for them.
Verified traveler
icon-Business
Business
2.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Absolutely abysmal.Worst nights sleep ive had this year.people shouting each other down the corridor talking very loudly outside my room this happened 7 times throughout the night.I left the hotel more exhausted than when i arrived.Couldnt order food or drink as no-one manning the bar waited 10 mins then gave up.The bed wasn't very comfortable.If you want a quiet comfortable night book somewhere else.
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Number of reviews per page
20
40