Never 4 star. Quirky yes but dark, stone staircase with no proper handrail to our room was hairy to say the least. The room seemed to be an old cellar converted. Raised bath difficult to get in and out of. Door opens so close to the loo you catch your foot each time its used.Air con so loud it had to be switched off. Sun loungers on the terrace badly in need of replacing. Hotel has lovely ideas but in need of a refurb. Tired.