Overall Ratings & Reviews Hampton Inn Waterloo Cedar Valley

Hotels.com some how made a mistake and didn’t send our confirmation to the hotel, not the hotels fault. They couldn't find our reservation and after almost an hour on the phone with hotels.com we were finally able to check in. The stay itself was excellent, breakfast was great.

Excellent

Pool out of service when called to ask they said they could not say if the pool was working or not. Hair all over bathroom floor that was not ours. Beds are a little old and you can feel the springs. Had to basically beg for a second room key.

Very convenient location on our travels and reliable quality.

Great for a stop

They need to list that the pool is under construction. We stayed 5/7-5/9 for a work trip, my daughter who loves to swim was disappointed. If it was known the pool was out we would have chosen a different hotel.

Nice clean hotel. Easy check in and the staff was very friendly and professional. I will definitely use that hotel again.

My room was clean and comfortable. The front desk person, Sherie, was warm and friendly. Breakfast was full of variety and delicious. I would stay there again.

Promised connecting room, th ER y were connected but one door was permanently locked.

Staff was unsocial and not present. Room was nice and spacious.

Would have been nice to know that the pool was not operational. Before we showed up for a youth wrestling tournament choosing this hotel for the pool alone!

We booked the hotel for pee wee state wrestling, and booked because it had a pool but our wrestler was disappointed to get there to find the pool drained. Overall it was a good stay just disappointed about the pool.

It was fine.

Great staff and comfy room!

Most expensive hotel in the 8 or so on this half mile strip. The pool is NEVER up. Took my grandkids her over Christmas only to be disappointed with the pool being down. Our last stay her.

This place is under renovation. I stayed in a newly done room. It was very nice. Staff was great and helpful.

Very much under construction. Room had exposed wires in ceiling from missing smoke detector, small electrical wire fragments in carpet, common areas loud and unsafe from construction. If wasnt one night and getting in close to midnight, would’ve left. Sucked.

never again this place

Contraction to the building. Limited parking. Pool closed. Tell people this before they book so they can decide if they wanna stay or not.

Hotel under construction and charging regular price. Air conditioning in our room would not turn off and we were cold at 61 degrees. Other hotel guests had no air conditioning at all. The smoke alarm beeped every 30 minutes. Probably the worst Hampton Inn experience we ever had. Very disappointing.