A great business type hotel with easy access to the city. 3rd time visit!

Great location, inside a mall and near the City of Arts and Sciences. However the hotel lets you down with other bits. For example, they don't provide iron and iron board and force you to use their expensive laundry service (7-10 euros per item). I've never been to a hotel with at least 3 stars with no iron or iron board. I ended up having to go to Mediamark downstairs to buy a cheap iron for 15 euros. The hallway in our floor had smoke smell both nights so either they have rooms where they allow smoking or they don't monitor it as people were definitely smoking. One of the days they took our used towels but didn't replace them with clean ones. I had to call reception late and night and request them.

Great location

Hotel is situated an upper part of a shopping mall which means a lot of stores and dining options around there. Mercadona is below and El Corte Inglés is just nextdoor. 30 min bus ride to the city center. 20 min to the beach. Parking discount 14 euro/night. Sent us a good instruction beforehand, so easy to find where to park. Facility itself needs some update, but the room was clean. Amenities were quite basic. It would be great if they provide a fridge. AC works great. The staff were nice and friendly.

Great location and excellent overall service. Thanks for the cans of drinking water in rooms. Superb breakfast and a wide array of buffet food offerings. But a few raw points. The beds are metal makeshift beds. A double queen bed is actually two metal beds put together. Otherwise excellent experience.

Close to the Valencia art and sciences campus. Love everything around the area. Enjoy the walk and restaurants nearby.

Loved staying here as the mall had many options to dine

The hotel on the 5th floor was noisy due to mainly cleaning staff. Rooms were cleaned after 4pm . Lifts were out of order so had to use stairs one day or wait a long time as only one lift was working .. food was very average . I would say use the Aqua 4 as good there much improved

Perfect location, excellent room. Clean, quiet. Absolutely perfect.

Perfect location and service 👍

Very friendly staff

It is convenient that there is a mall on the bottom floor, but the interior of the hotel leaves a lot to be desired. Very plain, looks like old office rooms that were "renovated" to be hotel rooms. The first room we were in didn't have a safe, we got switched to a different room and the safe was broken! A safe is very important to store your passport obviously. No coffee pot, no tissues provided. They claim they are "eco friendly" but I think that's just the phrase they use instead of "cheap" and "minimal."

Right above mall

A

Only stayed for one night, but checkin was great, staff incredibly helpful. Breakfast really good choice. Silly thing but I actually thought the wooden door card was a cool touch and having one card for door and one for electric was also a good idea.

It was a trek to the beach for me. I regretted booking downtown area but that was my error. Tv was very basic and local. No Netflix. Staff were ok.

Bed not comfortable and pillows very old

I would have appreciated having better supplies. Like shampoo conditioner, soap etc

Great!

Great location and breakfast, that’s it. Tiny room, everything was old or not working. You can really hear everything in the hallway, extra noisy all the time. Bed Mattress was not comfortable at all. Don’t recommend, please check all the reviews before booking