Overall Ratings & Reviews Lemon Tree Hotel, Hinjawadi, Pune

great property and service

Saif, counter staff is not friendly support His behavior was very rude

Radisson down the road is better

I had absolute horrible experience at lemon tree Hotels. I stayed for 2 days with my parents and room given to us at the time of check in was single room with one bed and they put one extra bed leaving room with no space to walk. I had to request the receptionist for room change and they in return they mentioned it’s all they have. After talking to manager they changed the room. I had a terrible experience with room service. I ordered food and after taking the order they came back by saying they can accommodate only partial order. Food came cold and uncooked. Manager asked me that I can remove the entire order off my bill and can order something complimentary. At the time of checkout I was charged for that amount. I had to again ask them to remove that. In my opinion do not book this place. Common restrooms are very dirty and buffet has very limited options

Great staff……

Everybody from reception to the restaurant staff were great especially Ana the maid at the 2nd Floor!!!

Over all pretty good!!!

Not specific but overall experience was good

Pathetic

Good place for a quick stay. Breakfsst was good.

One time this used to be a good hotel. But it has be

Non-hygienic, a simple request of hot water took more than 45 mins. Room was mentioned non smoking, but had heavy smoke inside. Housekeeping services are poor.

It was a good stay !

Attentive, kind staff. Good location. Thoughtfully suggested that I use an empty room (after I checked out) rather than the restroom to change clothes and freshen up before going to the airport. Very pleasant vibe in the hotel - made me happy. :)

Single bed was small, there were no room slippers. They also do not change sheets next day unless being asked to do so which is a bit inconvenient. Breakfast was good. In room information about hotel facilities was not present.

Good Staff, Cooperative front desk, OK food, Aircon in the room made a little noise, everything else was good

Good hotel for business travellers. Fast service and decent buffet spread.

It was Fantastic stay

Nice clean functional property. With a warm and enthusiastic staff. Spent one night at the hotel. Decent breakfast too,

To mention documents required for NRIs very embarrassing situation. Rude behaviour.