Overall Ratings & Reviews Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa

Great staff. Nice facility. Good location to PNC arena. Only issues we had were with the room. A/C would not work and room stayed hot all night , shower head detached from wall, room had a lot of wear & tear, uncomfortable mattress, very small pillows, and very basic sheets. Room could have used a clean but nothing egregious. Would stay here again maybe for the convenience/location but was disappointed by the room.

Convenient checkin

We stayed here for a quick get away to the Queen City. My husband and two of our grandchildren ages 12 and 15 mths. The hotel is outdated but everyone was ex

Close to shopping

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Friendly staff, rooms need upgrades.

Only one night stay, but very pleasant. Friendly, attentive staff, nice facility, nice amenities.

Very nice front desk

The easy access off highway and the breakfast for my stay

I really like the free breakfast with made to order omelets and the room service was good

Top notch accommodations. Breakfast buffet cold have been hotter, but the choices were amazing.

Amwesone everything about this hotel was on point! Definitely would stay here again.The breakfast was great

great

Great location to the race track if you are going for that and plenty of shopping and resturants close by. Evening reception and breakfast was great!

I was there to join a group, and the exhibition hall, meals, and room were all excellent. I would suggest a sweater or something… all public areas a very deeply air conditioned. The morning breakfasts had something for every appetite, from cold cereal to made-to-order omelets.

For one there is a daily parking fee they dont tell you about till you check in. Two the pool is small and very dirty, there was so much dirt on the walls people were scratching there name in it and the water was cloudy. Now the lobby was clean as well as the room, and one elevator doesnt run so can take some time to get one available as only leaves 2 running.

Nice stay just very large and the way the rooms are laid out made me feel somewhat not safe. Overall the staff was extremely nice and the free breakfast was amazing

The Staff was very kind for the most part, we had some issues with one of the breakfast staff just being a little rude. I was surprised to get a $8.00 dollar a day parking fee as if I park in a parking lot not on the grounds of the Hotel. We were not given any warning about the charge until I got the final bill.

Property too dated. It needs a total rehab. There’s a weird smell in the building as well. Manager’s reception was poor. The buffet didn’t meet the usual embassy suites quality.

Very nice location with good amenities, only downside is the hotel is a bit tired.