Situated in a good area, with nice view, good amenities, clean rooms, friendly staff.

Friendly staff

Fantastic holiday fantastic hotel will be back

Everything was faultless, amazing views, a perfect getaway

Maria on reception was extremely helpful, great location

Beautiful hotel with really professional but frurbdly staff. Food and views were excellent, good spa facilities. Would recommend and return.

Great great place. It is such a place that we will stay over when we go North. Great location, service, comfortable, and staff. Loved it

Very helpful reception staff, providing lots of information. The room with sliding doors on to a courtyard with a water feature was beautiful. Great pool and spa area, clean and well maintained, not too busy when we visited.

Location was truly fantastic

Position re Conwy castle With outstanding patio And great service

The sink in bathroom was very high, I had to stand on top toes to wash. No mirror over dressing/work table, so no where to sit to style my hair. No aircon si very warm in bed.

Wonderful place to stay, overlooking the estuary and castle. Would recommend keeping the curtains closed if you have a shared terrace room - we had a few people drifting past taking photos of the castle when we were not dressed for such guests.

Beautiful hotel, excellent location and amazing service from every staff member. Food was wonderful too. We'll be back!

Very nice spa. Espcially enjoyed pool area. .weight room for exercise was not adequate. Only one wieght machine and limited dumbells. Excellent breakfast and service.

A wonderful, relaxing stay, in a fantastic hotel, with fabulous views.

Great place to stay in North Wales. Spa very good, but available times a bit restricted for guests. Vegetarians catered for but limited choice on main menus. Overlooking, a lovely place for a break.

Lovely hotel, nice big rooms and clean. Staff very friendly. Food in bar and breakfast was excellent. Only gripe was charging a extra £25 pp to use leisure facilities. This is only issue that lets hotel down. Guests shouldn’t be charged extra to use facilities. It was free before 9am or after 5.15pm but this just meant it was way too busy at these times and kinda spoilt experience.

great views great facilities - gym, pool, sauna etc lovely restaurant

No aircon was the only downside

Our favourite hotel in the world, gorgeous.