Overall Ratings & Reviews Holiday Inn NORTHAMPTON by IHG, an IHG Hotel

Welcoming staff, very helpful and attentive

Very pleasant overnight stay, all staff were attentive and credit to hotel.

Our first time using Holiday Inn and it was a very pleasant change from other budget hotels.Having staff welcome you at reception is a great start.The accessible room we requested was completely satisfactory for my wife who has Alzheimer's and movement and cognitive issues.An incident with my wife in the early morning hours when she lost her sense of bearing was dealt with professionally and with sensitivity by the night staff and we are both very grateful.We have booked another stay and are glad we have found this little gem.

Very helpful staff

Staff members where extremely welcoming and helpful

Amazing stay as usual. Excellent breakfast menu cooked and cold all brilliant lovely welcoming staff. Room tidy and quiet all facilities were working as usual. Lovely surroundings for dogs 🐕 to walk.

Fantastic hotel, very clean, smart and friendly. Room was so clean and sparkling. Highly recommend

Absolutely wonderful, friendly, helpful staff on the front desk! Super comfortable beds, well equipped and spotlessly clean room.

Excellent location and customer service

Friendly staff and Great location this was my second visit !! Hopefully will visit again too

Stayed for work. Offers dog friendly option. Very good for commuters

The staff were so pleasant, particularly Stephan after I made demands to get our room changed. He was so helpful.

I am happy with the property, very peaceful area little people around not at all busy, just faced a little issue with the key card thats all. very relaxing place will visit again

All staff very welcoming and friendly, nice and clean , amazing breakfast ! Thank you

short but comfortable and very good service

Much nicer than expected the nicest hotel I’ve been in for under £100 per night

Issues with things not working i.e. TV and phone in room and issues with lock getting stuck on door. The number for reception on the pbone was incorrect and went to a differnet hotel

Good in restaurant, no fridge in room, beer and wine was reasonably priced, room service good, ordered a twirl but got a strawberry alpen bar as my dessert, alpen bar was ok. Dog loved the lift.

The hotel itself is ok but needs some attention, the aircon did not work (we did have a small oil radiator) the window did not close properly and let in cold and noise, shower head leaked. The manager was good but the foreign guy behind reception could not understand english very well which was frustrating especially when we had a pizza delivered to reception, the delivery guy couldn’t understand english either so that was very frustrating. Overall wasnt particularly pleasant, unlikely to return.

Generally good