Overall Ratings & Reviews Grand Hotel Menaggio

Bien

Staff was great!

The decor and location are very good, but the gym is quite bad as it doesn’t even have dumbbells.

Not worth the money. The place is beautiful on the outside but terribly needs renovation on the inside. Mold in the hallways- rooms are out of date, shower didn’t work when we originally got there. Staff was great overall but gave us wrong info for the ferry so we missed the ferry leaving because of it. Overall not bad but not worth the cost.

Excellent staff, willing to help and fix any inconvenience Great location

My sister recommended this hotel for me and my partner and I couldn’t love it more! Everything about it was just perfect! Beautiful and convenient for exploring the beautiful lakes of Italy. We would recommend it to everyone!

An excellent hotel, very well maintained, right on the lake and next to the ferry terminal. The breakfasts are particularly superb and the dining options are very good indeed. Plenty of helpful bar and dining staff. Only minor criticisms are: - tourist advice at the front desk. Certainly they try to help but are generally very very busy. While everywhere else is, if anything, overstaffed the front desk is understaffed. - no turndown service to the bedrooms and a small complementary chocolate - a Nespresso coffee machine in the rooms!

We loved this hotel. It is right by the ferry and there is a market next door for any items you may have forgotten. Our room wasn't real big but sufficient. Great breakfast and great view. The hotel staff were very friendly, especially the bellhop! He was great! Been there close to 50 years.

Right outside of the ferry port, very convenient. Beautiful location and views from the room even on the first floor

Everything was ok, nice view, nice restaurant. Only the bathroom was very cramped and it was very difficult to use the shower. You had to practically walk through the toilet.

Excellent breakfast with supper lake view

Really lovely hotel, would not hesitate to stay there again. Only “issue” was that the hotel AC was not on yet, and the room was quite warm. Opening the balcony door helped, of course, but would keep blowing open so not something to leave open all night.

Good hotel, convenient; very kind friendly staff. It is dated so we did not have hot water first night. The rooms decor is old but okay. Spacious enough. The AC does not turn on because it is cooler times, no choice but need to open the semi balcony door for cool air / circulation however bugs will come in. Had to clip the curtain together with hair clip and spray curtain with bug spray to prevent bugs from entering. Have to close doors by dawn to stop ferry noises, or mum the public’s chit chatting voices. The piano bar is classy when someone is playing. The pool is semi warm, swimmable for sure. Short walk to town square.

The location and positioning of this hotel is hard to beat. The building is still very grand, although the check in lobby is very underwhelming and the breakfast room is rather sterile. The once elegant interiors are tired and peeling wallpaper is evident throughout. Despite that, it is still a lovely hotel with a beautiful garden and pool area, delicious breakfast buffet, and a superb location.

Five star view with everything else one or two star. Everything in the room was falling apart, from door handle to shower door handle, toilet seat lose, broken towel bar, etc. Worst smelling shower gels. Asked for two wine glasses in the room and was told they were too busy and to come to the bar to pick up. Overpriced because of location. Food was average at best.

Location was great but the staff was lacking. Front desk was horrible. Did not give knowledgeable information on dining, not help resolving problems, was told we would have a porter to help at 3 am but they do not report to work until 7 am. They did nothing to help make this trip pleasant. Will not stay at this hotel again or recommend it

Very good experience!!

It was a beautiful, quiet hotel. Great views of the Lake and next to the Ferry to explore the surrounding areas. Walkable to the small center city area and not too crowded.

The hotel is a little 'older' in style, but very nice. It's not in the tourist area but it is right next to the ferry area. If you are traveling using pulic transportation, taking the train to Varenna and then Ferry across to the hotel is easy. Better than taking the bus from Como S. Giovanni. Although the bus stop is directly in front of the hotel. Menaggio side of the lake you will see the sunrise. Varenna side sees the sunset. Bellagio sees both but is larger and full of tourist. The Grand Hotel Menaggio allows you to be close to tourist areas, but be away from them enough that it's quiet and peaceful. Would stay here again.

My wife and I and our 9 month old baby stayed here and the staff were excellent. They were friendly, only too willing to help/offer advice and made a real fuss of our baby! We had a beautiful view from our view and the location was excellent being close to both the ferries and centre of menaggio. We are already planning our next trip!