Good place and near Ginza store

Everything was great, except the communication with the customer. I arrived in Tokyo early at 7 a.m. However, during that day, there was a power outage and the hotel was locked and completely closed until 11 a.m. I was not able to keep my large luggage and hand-carry by the receptionist since the hotel was closed when I arrived, without any notification through email or phone. I ended up needing to carry around my luggage around the Ginza area while waiting for the hotel to open. There should be better communication with the guest, or at least have the hotel door open, so at least customers that arrive early can keep their luggage with the hotel while waiting for their 3 p.m. check-in time.

Location is close to the shopping center in Ginza. Room size is large and clean. Breakfast is very varied and delicious

Great location, easy access to Ginza area, within walking distance to the crowds. Amenities are provided in the lobby. Easy check-in and check-out procedures. Room was a bit small but consider it normal in Ginza area. Water and ice cubes machine are provided on the floor.

Good location. Good service. Good price. Good cleanliness. If you go to Ginza, you will definitely come back to this hotel 😍.

このホテルは昔から利用しています。 清潔で利便性の高い優れたホテルです。 また、ロビー階での朝食サービスはとても美味しくいただけますよ。

Nice and clean room. Good breakfast.

Nice stay, near to station, good breakfast.

Room size is small as same as other hotels in Tokyo. Location is good. However, the facility is quite old. Good service. Compared to the price, it is a value.

Nice location, nice room, nice staffs.

Fasilutas lengkap, hanya kamar kecil.

Lokasinya luar biasa, di sebelah Gsix. Dekat dengan semua toko yang menjadi ikon Ginza. Kamarnya oke, standar di Tokyo yang memang sempit dengan konsep minimalis. Kamar mandi kalau badan agak besar akan sulit manuver. Pelayanan oke dan sangat baik, namun kami ada keluhan walaupun sudah upgrade dan infokan membawa anak dan juga bersedia di-extra charge atas itu hotel tidak menyediakan extra bantal, hanya handuk yang ditambahkan. Yang paling bagus adalah adanya dispenser yang bisa membuat kita refill air putih kapan pun dan berapa banyak pun.

Good location. Clean room, not that big size, amenities complete, no mineral water is provided in the room but there is a dispenser near the elevator, not too far from the station, there are convenience stores nearby. Breakfast is mostly the same everyday.

The room is clean. The service is good and fast. Location is satisfactory.

Superb location, easy check-in and check-out. Though room was tiny, can't complain too much.

Overall good place to stay, especially close to Ginza. But, found my room to be quite dusty in some areas.

The place is very central in ginza, the room quite enough for 2 + 1 with 2 big luggage, will come back next time.

The room is comfortable even though it is relatively small in size. The location is very strategic in the center of the shopping area in Ginza. Recommended 👍😉.

I am very satisfied with this hotel. It is also close to the station and mini market. Very good service. Thank you🙏🏻❤️

Close to Station Ginza exit A3, in front of the hotel there is Mall Ginza Six, luxury branded adjacent to the hotel, Family Mart and Seven Eleven are adjacent, very good service, when I need extra cleaning because I have allergies the hotel is happy to provide the best service to me . Thank you Gracery Ginza. 4 days is not enough. See you soon Gracery Ginza 🙏🏻