Lovely room overlooking river. Pool/jacuzzi perfect. Friendly helpful staff and free parking.

Breakfase was fine, parking was good, the general condition of the room was poor, there were significant holes in the carpet in the room and the walls were paper thin, I was speaking to my partner in the evening on the phone but the hotel staff banged on my door because my speaking was keeping the person awake in the next room????

Lovely building and friendly staff

Staff very welcoming and efficient. Lovely room right on the river and very good food.

Warm, comfortable and clean room. Staff very friendly and efficient. Food very good. Great spa facilities

Nice hotel and attached restaurant, convenient for town and parking available, staff were excellent and very helpful

Excellent staff and comfortable room...great pool gym etc

Every at the hotel was wonderful, the room was clean and well equipped, all staff were so friendly and helpful, the pool was great with really good opening times for kids! We loved our stay and will definitely be back!

Hotel was great. Location, staff, breakfast, room all ticked the box. Parking was limited but that’s what you expect. Well done Riverside 👍

Only issue was the bar closed too early in the evening.

The room was very clean and spacious. TV was working. Location was good. Staff was nice and helpful. Everything in the room was in good condition and we had a really comfy stay.

Very clean room with an amazing view. Right on the river and over the bridge is straight into town. Loved the balcony bar, drinks were a little expensive in hotel but the view made up for it. Pool and hot tub were very clean a little dated but didn’t matter. Bed was so so comfy and room was always warm and very Cosy. Reception staff always there for anything needed. Couldn’t recommend this hotel enough and will definitely be back

Debs excellent on reception very kind. Considerate and helpful with a priceless easy going manner!

Excellent location, parking onsite, friendly staff and clean rooms, good shower. Meals were good at the hotel.

Parking was very safe and just next door, the hotel was dog friendly - some treats in the room would have been appreciated.

The food choice in the restaurant was very limited.

Pet friendly hotel whose public areas and amenities are very good with a recently refurbished gym and a pool . The rooms are a little dated but All the staff were friendly and helpful and we thought the hotel was good value for money as it’s very centrally located in Kendal and only a of minutes walk from the shopping area . It also has its own covered parking which is included. We will stay again

Very nice

The room was clean and the river view was great. We had no tv for 2 nights because the staff could not locate the remote . We booked dinner before we arrived .x we were celebrating a birthday and the online dinners looked amazing …. In the riverside restaurant . I was told 7 pm was fully booked . We had a choice to book 6pm or 8 pm . We booked 8 pm …. Arrived at riverside restaurant to be told there was a private function ?? We had to go to the tannery .. they had no booking for us !! They gave a menu …. Not much was available and we had to settle for something from a very limited choice . It was not nicely presented …… all in all it was quite disgusting . On hind sight we should have sent it back . The breakfast was fine . I would not stay here again or recommend the hotel to anyone due to the misleading menu online and our disastrous birthday dinner .

Friendly staff, hotel lobby and bar nice. Rooms are a little dated. Been a while since I’ve seen single use shower gels and shampoo in a hotel. Maybe dispensers would be more Environmentally friendly.