Overall Ratings & Reviews Holiday Inn Express & Suites FLEMING ISLAND by IHG, an IHG Hotel

Really nice

Very nice, clean but room carpet felt damp

This had probably the best breakfast we have had at a hotel.

Good place to stay and staff was very friendly

There was a very small bug in the bed. We were concerned it was a bedbug. I have never seen one before, but when googling it, it looked similar. Called downstairs they offered us another room, we accepted, and then after looking in the computer said they were booked. I asked if someone could come up and at least look at the bug to make sure it wasn’t a bedbug and they said there was no housekeeping on staff and they would not be there until the morning. I immediately went down and turned in my keys and said I was checking out. The next day I called and asked for the manager to get a refund. They advised me housekeeping, checked the room that morning and there was no bedbugs. I think it’s great that there were no bed bugs however, they’re definitely was a bug that resembled one and I wasn’t taking any chances. I called multiple times and asked for a manager, left multiple messages and never even got a return call. A hotel should not have bugs and a simple return call and apology is the least they could’ve done.

The facial tissue was very rough ...change brands and get something softer. Also my first night there the hallway reeked of marijuana.... Otherwise everything else was great. Clean and well ❤️‍🩹 maintained. Staff efficient and friendly.

Friendly staff. Clean. Quiet. Nice free breakfast in the morning. Would definitely go back!

Friendly staff and courteous

The staff, especially Megan were all very friendly, helpful and professional.

Friendly staff and clean property. Our advertized suite was really just a large room with a small 4 foot tall divider and sofa bed. Should have in the pictures so people can determine if the extra "suite" charge is worth it. Otherwise a very pleasant safe stay.

Everything

Wonderful front desk staff and loved the cookies. The room was very dark and dated. The hallways smelled mildewy.

The staff was friendly and professional. Room was average, clean, carpet was wet near the air conditioning unit and room smelled a little musty. We had some very load guests on our floor and police were called.

Absolutely the cleanest place I’ve ever stayed! Breakfast was enjoyable every morning. Not noisy at all at night!

I stayed at this Holiday Inn over the weekend and was very disappointed with the condition of the room. The bedsheets were stained and looked unwashed, and the shower curtain was visibly dirty with both stains and buildup. On top of that, the room had a strong mildew smell upon arrival. I had to clean the room myself and spray Lysol, and only then did it become somewhat bearable after the air kicked in. I expected a much higher standard of cleanliness and comfort. This experience was far from what I’ve come to expect from the Holiday Inn brand.

Excellent as usual at Holiday Inn Fleming Island 🏁

The staff here were exceptional. A particular shout out to the beautiful woman who handles the breakfast (which was delicious) weekdays. I think possibly Ida? What a ray of sunshine to start your day. Our room was nice, we had a great view of the pond. If any complaints it would be of the toilet that took forever to shut off and the shower… the basin floor is very slippery when wet, which may account for the crack in the shower wall! I will definitely stay there again!

Helpful staff, great room, excellent breakfast

Very

Very Quite and clean very comfortable beds I liked watching the turtles in the pond and watching the birds around the pond