Very clean room

Stayed for multiple nights and had to ask for clean towels and to empty garbage. Got towels but garbage was never emptied. Just because you stay for multiple nights, housekeeping should continue.

AC very noisy, our room was close to the reception and receptionist talked very loudly to clients or other persons after 10 pm…room insulation poor

Yes

Recently renovated, bright room. Modern bathroom. Vinyl flooring, clean, fresh, new bedding. Good healthy breakfast. Affordable price.

Clean and updated

everything was fine except there was a slight musty smell in the room.

It was clean and quiet. I wanted a room with a tub so had to go to second floor, no elevator.

Maid service was dodgy. One day our room wasn't attended to at all, apparently due to shortness of staff. Parking lot really needs rehabilitation. Stricter management needed - During breakfast, the small breakfast area and food counters were bombed by 12 very noisy non resident friends of a resident celebrating his birthday. Happy birthday but do it elsewhere. Lobby staff were very courteous, friendly and helpful. Trying to use the TV was very frustrating. Really needs improvement.

Housekeeping were short staffed and we paid the price.

all good

This is my second stay at this hotel. Always clean, convenient and very friendly staff.

Good

I like best the staff: the reception, restaurant, and cleaning staff. They were all professional and polite. I would definitely stay at this site again.

The hotel was very clean and the check in and out very efficient. The room was clean and the WiFi excellent. It is in a good area of town with easy access to shopping and restaurants. I would stay again

The breakfast area is too small and food is not refilled quickly... Otherwise all the other facilities were good.

Rooms were clean and comfortable. Basic accommodations.

Clean and efficient for a quick stay in Chatham.

The room was clean. Downside no elevator to second floor inconvenient but not a huge deal. Only issue we had was they took a deposit instead of preauthorization.Then when checking out they couldn't put the money back on our card.Some got put back eventually after having to put the money back on little by litte. But the remain 50$ we had to fight to get back in cash when the machine wouldn't work. The lady at the desk was professional and polite about it even though we were very agitated at this point and she knew as we had be dealing with this for 30 min or so. She had to call the manager to get approval to give us the final 50 in cash. So other than check out fiasco the stay was ok.