Overall Ratings & Reviews Holiday Inn Club Vacations MOUNT ASCUTNEY RESORT by IHG, an IHG Hotel

Excellent property large spacious rooms great restaurant on property

Probably a great place to be during ski season, but in the off-season, you are going to be very isolated. There is no outside pool. It is not truly a resort, and the amenities that they claim to have to make it a resort, did not actually exist.

Not a great experience. Antiquated. No restaurant or decent food available.

The front desk was AMAZING! So accommodating to our needs!! We definitely want to go back and visit when they finish the outdoor pool upgrade! BEAUTIFUL PROPERTY! HUGE ROOMS - we had a three bedroom with full kitchen, living room, balcony. It was wonderful. Thank you!

One night stay. Clean and comfortable.

Very nice area, easy to get to and from. The rooms are spacious. Very comfortable beds!

Everything

Above and beyond!

We had a quick overnight stay. The check-in was smooth. The unit was clean and very spacious. The bed was comfortable, including the pillows. The surroundings were beautiful. Easy check-out.

Were there for work and it was a quiet place for us to stay.

2 bedroom 2 bath fully furnished condo-kitchen and living room. Arcade and activity room for kids. Everyone we encountered was very nice and helpful. Beautiful grounds and views. Our 3rd time there

The suite was comfortable and felt more like a home. We went off season so there were not a lot of people. Staff was friendly and helpful.

The property was very peaceful and beautiful! The family had many on site activities to choose from and the staff was very helpful.

We were made to wait until an hour after our 4:00 pm check-in to be allowed into a room. The indoor pool was also closed for the entirety of our stay with no notification on their website, which was disappointing as our kids were looking forward to being able to swim. That being said, the hotel room itself was clean and spacious.

The hotel amenities were not operating specifically the pool. Multiple workers told us it would be up and running by morning, however it was very clear that would not be the case, as the signage was old and the pool was under construction. It should be disclosed on your website that the pool is not operating. We have children who were dissapointed and we specifically booked this hotel so they could swim. The location is isolated at best. 30 minutes to anything. The staff was not helpful at all. When a key amenity is not operating they should be trained to at the bare minimum know what is going on. Check in took a half hour because others were upset by the situation in front of me.

Beautiful property at Mt. Asutney. Tons of space. Nice restaurant. Looks as good in real lfe as it does in the pictures.

Very convenient

Tough odor in room. Facilities are older and a bit run down

Staff was wonderful, easy to get to and convenient location

Well maintained and friendly staff