Overall Ratings & Reviews Majestic Plaza Hotel Prague

Beautiful hotel in a great location, no complaints re the property. However I wouldn’t say the staff went above and beyond with their service or hospitality.

A beautiful hotel and wonderful daily breakfast! I would love to stay at this hotel again!

My short stay of 2 days was good. At first the room and corridor was underwhelming but afterwards it felt good. The room was spacious, clean. Ventilation seemed less initially but the window saved me. So I was satisfied. The room can feel like a box initially but you will feel comfortable afterwards so if you don’t mind that go for it!

Good breakfast and large rooms. Very clean. Close to the city centre and the mustek.

Nice property, clean and staff is amazing. Provided directions and how to use the train to get to the concentration camp.

Location

Emailed the property with zero response after the third attempt. Disgraceful customer service.

Excellently located right in the middle of the main city centre but on a street that isn’t too noisy. The room and bedding were comfortable, but there were no mini-bar provisions or milk etc beyond a packet of crisps. Certainly a quality stay but perhaps a little overpriced for what you get.

The location is great but the hotel itself by far is not. No electrical outlets next to the bed; instead, they're installed somewhere in the middle of the room. Bathrooms are awful; very tall and very narrow tubs. Getting in them and getting out of them is a challenge. My brother slipped and fell while taking a shower. Thank God he didn't get hurt. The plastic door that swivels on the bathtub only covers half of the tub; the other half is fully open making floors wet while taking showers. There water was all over the floor. I have no idea what was the idea behind installing just half of the door and leaving the rest of the tub without any door making possible for the water to spill all over the floor. Room service was weird; we left the room early in the morning and when we came back at 3pm the room still wasn't done. When I came to the reception they said they prioritize rooms that are checking out today and those that aren't are left for later and if I wanted to have my room serviced in the morning I should've told them that in the morning. Unbelievable. How was I supposed to know about that?! They did address my concern, though, and cleaned my room quickly after I complained. Breakfast was very good. The hotel doesn't speak for its name. I won't be staying here again.

Very convenient location. Helpful staff.

It was lovely!

Great place to stay

Very clean room and bathroom. Good location, walkable to much of Old Prague, pretty good value, nice little bar for afternoon happy hours, very good and varied breakfast buffet

Really lovely hotel quite convenient to Muzeum metro stop. Older building but nice. Breakfast was amazing, full breakfast, well worth it even if you only drank coffee and had a pastry or some fruit

Excellent stay, no issues at all. Many thanks to the staff who did a great job.

Excellent breakfast large room and comfortable bed. Only little negative was high bathtub making a challenge to get in and out of.

Nice hotel, made to feel special with a card and bottle of wine left for our anniversary

Beautiful property, spacious and comfortable room. Delicious and plentiful breakfast. Great location.

Everyone was very helpful. Service was great.

Good overall