Overall Ratings & Reviews Hampton Inn and Suites Las Vegas-Red Rock/Summerlin

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Stay was good, but house keeping lied about smoking in room

Wonderful caring staff. Everyone was so friendly and helpful. My Dad felt light headed and passed out in the lobby. He fell backwards and hit his head on the tile. They were quick to act and made sure he was able to get immediate medical attention. He came back from the ER 5 hours later and they were very eager to offer any help necessary. He ended up booking one more night.

Staff were really good.

Safe and sound quiet

Excellent hotel & staff!

Appeared very new. Clean and comfortable spacious rooms.

If I could offer one tip to an already VERY good hotel it would be to increase the water pressure in the shower. Those of us with long hair have a hard time with lower water pressure.

Late night check in was an experience. Not the most friendly. Also the water pressure was very low

Traveling with my elderly mom plus my two dogs. The property is clean and conveniently located off the highway and close to shops and restaurants. The staff was friendly and helpful. Parking was easy and the free breakfast was great!

Still remodeling/reconditioning, very clean, staffs are friendly, breakfast is delicious

The property looks new and clean. It's quiet and close to shopping center. There's plenty of parking spaces. The floor, furniture, and bed was clean when I checked in. I left in the morning, back around 3:30 PM, and room was how I left it. Cleaning lady knocked on door around 4:30 PM to clean. I told 'em not needed any more. I need to rest. It shouldn't take that long to just tidy up the room. They must be short of staff. I hope it does not persist. The air conditioning unit turns on quickly to the thermostat, but the temperature of the room did not seem to change. the air seem to be direct from outside, and thermostat show same temperature after 1 hour of turning on the AC. It must be centrally controlled. Looking closely at the AC unit, the vent is dusty. There are debris inside where the air is blowing into the room. I just have the AC unit off the whole time. Don't want more dust circling in the room. How would it feel in the summer when outside is 115 degrees? The breakfast is continental with fewer items offered. Not as many type of pastries or fruits, and the waffle mix was thick that even dispensing into the cup was not easy. I hope improvements are coming.

Clean room. No issu at all. Safe and hsppy stay with Hampton inn. Thank you!

Miriam at check in and Laura at check out were both terrific, My only complaint is that the mattress in 314 should be replaced (the one closest to the door).

We are regularly in Las Vegas and what we liked about this particular hotel is: Location, clean, quiet. What we think was less than we expected (based on our comparison with other Hampton Inn locations in Vegas and elsewhere): breakfast is bare bones, service is terse, fitness center is worn. So, not a bad hotel, but also not as nice as comparable Hampton Inns in the area.

The lobby area was being renovated but they delt with it very well. Facility was so clean, smelled fresh and clean. Staff was very pleasant. Breakfast was good with good variety. Rooms needed more art/photos.

They were in the middle of a renovation.

The room was clean. The staff was very helpful and friendly. The price was excellent. We stayed a week. The worst part was the one ply toilet paper, just get your own. Lol shopping is in walking distance. Target was a twelve minute walk. If you ran put of anything, the syaff would bring it to you immediately. The place was being renovated, yet the placevwas still clean. I didn't notice any random dust. Would definitely stay here again.

Staff is excellent and super nice. Hotel is very nice and has shopping nearby.

We arrived around midnight and when we got into the room the remote control for the TV didn't work. The staff changed our room for us and we didn't have any problems after. The hotel was doing renovations and the laundry was not available, but overall I was very happy with my experience. The continental breakfast was good.