Overall Ratings & Reviews Swiss Inn Pyramids Golf Resort

Excellent services and very nice staff.

The hotel as hall was satisfactory standard! Staff in general were polite. I think they can benefit from a customer service awareness course as some of them was below standard specially on the bar area in our arrival it took the guy 45 minutes to get us 2 club sandwiches and when they eventually arrived the sandwich and the chips were called.

I had a pleasant short stay at the Swiss Inn Pyramids. The location is convenient, especially if you’re looking to enjoy the surrounding golf courses and proximity to the pyramids. The rooms were clean and comfortable, and the staff was friendly and attentive. The resort offers a peaceful ambiance, ideal for a quick getaway. Highly recommend for a relaxing stay near Cairo’s historic sites.

Had to change rooms twice with no resolution of malodorous stimulant fumes coming into room through walls, ceilings, floors, and AC vents causing unhealthy neuro & gastro symptoms including insomnia and lack of sleep. Missed seeing pyramid of Teti due to exhaustion.

I noticed a large hair and dust ball on the bed cover. Housekeeping changed sheets, it took 7 different sheets to find a proper new clean set. One bed was too lumpy to sleep on and the last night I got two large bed bug bites. Very upsetting

Very happy!

The Staff at our check in was not friendly. Everyone else was courteous and friendly. Staff at the Gold course were excellent. The housekeepers were superb. Dining was great.

Property is very good and clean

They should make sure the room is properly clean before guests check-in. The toilet was disgusting when we arrived, like someone had used it and no cleaning after that! Have video evidence but cannot upload here

The hotel is really perfect and staff are professional. The food is the best.

Rates by nationality as Racism which is discrimination, pre-judgements or hostile behaviours directed at another person on the basis of their race or nationality , Question is Why 5 stars Global Chains didn't apply rates by nationality for the same reason no rates based on race

We travel to Cairo very frequently, mainly for Business, but this time we made a combination with our Daughter, to do some sightseeing and also attend our business in Sadat City, for which reason we chose this Hotel. Our Experience with the Management, Public Relation and Restaurant Staff was EXCELLENT with very exclusive attention to our needs and desires, for which we are very Thankful. However, the Hotel as is definitely not up to the standards of a 4 star Hotel

Under Mild not as I expected totally disappointed compared by sorrounding hotels

Not what I expected The service was average. I don’t believe this is a 5 star hotel...I found mosquitos inside the room and got mosquitos bites too. The room looks old and poorly cleaned.

I didn't like that the room wasn't clean enough, Not all the bathroom amenities were replaced, I found some used ones which was a huge turn off and made me suspect that the rest of the room isn't clean. The wifi was super slow and unstable, not suitable at all if you want to work or browse.

Terrible atmosphere, Egyptians Guys around swimming pool with screaming

The hotel staff were very friendly and accommodating. The room was spacious and clean but slightly dated. Lack of a kettle etc but location and cost were good.

Fantastic place, great service, and friendly staff. You won't regret staying here, unlike the Hilton down the road.

Good for a few days stay.in the outskirts of town.Make sure to check all invoices before paying as they always give you the wrong totals.

It was so good Maybe I will try them again