Tired room need good clean staff not helpfull corridor carpets need cleaning food basic not a 4 star hotel my opinion wont be returning
Hong
Leisure with Friends
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Stayed in a twin room with sea view. Most desirable location where you can watch and listen to the ocean even lying in bed. Food and the drinks were excellent, staff are professional,warm, polite and helpful. Rooms are clean. Windows are openable for fresh air. Will try the beauty treatment next time, car park is big and next to the hotel. Promenade just outsider the door. Only wish if the bathroom and the room were bigger but it is a former “Grand hotel” I think so structure of the bedroom is hard to enlarge. I would spray some wd40 on bathroom door to stop the squeaking sound around. Overall a very pleasant stay. Perfect for a relaxing stay over.
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Nityam
6.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
We booked a family room, but they gave us a room really far side of the hotel. I have two small kids and we struggled every day to reach to room.
The staff were friendly, but it was very
Nik
Business
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Wonderful staff. Gorgeous hotel. Would recommend.
MR DAVID
Friends and Family
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Words cannot filly describe how good this hotel is from the friendliness of the staff, to the service and room quality - well done Beaches - your operation is exceptional!
Kevin
8.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Only booked in here as last minute guests as visiting freinds,
Hotel very clean and modern,
All staff were very friendly,
Location is a bit out of the way unless you like a good walk or have transport,
Parking is free and handy just across the road.
Room was last minute so ended up with the end of the corridor next to the busy stair door way always noisy from other guests using it,
Price seemed a bit high for an overnight stay but would recommend…!
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James
Friends and Family
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Great stay with family
nicola
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Lovely stay, lovely staff and amazing food would definitely recommend and will be going back
STEPHEN
8.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
The hotel was nice close to the beach, the bed was comfortable and the room was a good size as I went for the bigger room Breakfast was good and the staff were fast to serve you. Where it went wrong was the AFTERNOON TEA, it was the worst one we have ever had for nearly £50 for 2, so we didn't touch our food and I complained and was told by the manager you have already paid so there is nothing I can do she was so rude about it as well
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Jacqueline
10.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Good value for money, excellent breakfast, would definitely stay again.
Fiona
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Lovely hotel very pleasant staff
Enas
Friends and Family
2.0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
So bad place, room have bad smiles, price not worth it , me and my son whole night sick vomiting tell morning so horrible
Jenny
Leisure
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Convenient location. Comfortable and clean.
Nice breakfast.
Elaine
8.0
/10
Reviewed 26 week(s) ago
Hotels.com verified review
Back of hotel overlooks beach. Front overlooks old Pontins. About 15 min walk into centre/station. Good food
Fiona
8.0
/10
Reviewed 27 week(s) ago
Hotels.com verified review
Lovely out of season overnighter. Reception and breakfast staff helpful and friendly. Easy parking.Premises clean and well maintained. 1 minute from the beach.
Michael
10.0
/10
Reviewed 27 week(s) ago
Hotels.com verified review
The room was brilliant sea view very clean the food was great brilliant pool spa etc all towels provided free of charge and all the staff was very friendly and polite
catherine
10.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Very comfortable lovely staff
samuel
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
relaxing place to be
John
Friends and Family
10.0
/10
Reviewed 35 week(s) ago
Hotels.com verified review
Staff, property, parking, service, bedrooms, public areas, prices, food are all good. However my one ting criticism is if you like marmite with your toast at breakfast take your own!
Yvonne
Leisure Family
8.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
Perfect location at the beach, felt remote from the rest of the world, ideal for taking a short break. Our quadruple room (sea view to the side) was comfortable with all amenities and had two bathrooms. A door between the two bedrooms would have been better. The cooked breakfast had to be ordered, good variety of breakfast items available. The food served in the restaurant for dinner was also very good. Overall the staff at the hotel was very friendly and helpful. The spa area was a bit of a let down. The changing rooms weren’t cleaned during the day (at least looked like that in the late afternoon), the pool water was quite cold (but that might be personal preference) and the sauna/steam room was out of order during our stay. Had booked a massage in advance with Naomi and thoroughly enjoyed this.