Had an excellent experience and staff made it very pleasant, very attentive and kind. I never felt I was approaching a robot in the reception area, but a warm smile and assisted us from booking tours and food suggestion and near by areas to visit and very good tips, I would love to stay at Irwin’s again in the future

Big room, nice view

Great property! Third time staying at this property. It’s a perfect location with every amenity needed for a great stay in Banff!

Good

Property is old but well maintained. Would expect atleast water at check-in. Also there are no amenities for children

Na

It was good , awaiting my 100$ back 😉

Staff was very helpful and friendly. Walking distance to shops and dining, as well as bus transportation to multiple attractions. Would stay here again.

This hotel is not the most modern but it is very clean and the staff is extremely friendly. Check in was smooth and they have parking on site if you have a moderately sized car. The bed was very comfortable and the shower was hot with good water pressure. Lots of amenities in the room …. coffee pot, coffee, ironing board, etc. They also have laundry on site.

Clean room and remodeled bathroom. Dated carpets.

Clean and comfortable room, nicely located, not in the middle of the crowd but easy walk to be in the center.

Clean and updated facilities. Staffs are fine. However,

Clean room

The stay was nice. I wished the room had a microwave as food in the Banff area is quite expensive. We didn't want to eat out the whole time.

Beautiful landscaping & convenient walk to shops & dining. Helpful staff. Good size, clean room. No breakfast on site except Mexican restaurant.

Hot water issues. Ripped carpets.

Perfect

Excellent staff, great on site parking, located on the main strip of Banff Avenue and walkable to all the shops, slept soundly in a comfy bed too!

This is a great place to stay in Banff, It is a short walk to shopping and dining. Free parking really helps. Parking is difficult in Banff. It is best to walk and this property is very close to downtown. Many great dinner options are less than a 10 min walk. Stay here. The staff is great.

Close walking distance to downtown area.