Overall Ratings & Reviews MotorCity Casino Hotel

Floors in room were dirty, toothpicks and other debris still on floor when we checked in. We were given keys and room # for a room already occupied. Could have been an ugly situation but all were ok about it. Not a word to us from hotel staff and that is unacceptable.

We went for a couples weekend and had a great time!! We went for a concert and loved the atmosphere and the music. Not a big gambler but did enjoy the rest.

We had to change rooms when we first got there because the room had left over pizza on the night stand and urine on the toilet seat. We changed rooms and we had sheets with holes that were dirty and had holes in them. The duvet cover was dirty as well. We asked them to change the sheets and the duvet but they only changed the duvet. We talked to a manager and she gave us 30 food credit. When we went back up to the room they left the dirty sheets but replaced the duvet. When we complained Again they gave us 100 food credit and sheets so we could make our beds. The beds were queens but they gave us king size sheets. They comped the room but the overall experience wasn't pleasant

Had a wonderful time and the staff was awesome

Clean room. Casino staff was nice. Wish the breakfast restaurant was open during the weekday

Staff was very friendly and helpful. The shuttle service to our concert was amazing and got us to and from the venue easily. Room was nice, could have used more available outlets but otherwise great.

Everything was

The room was nice, clean and spacious. Perfect for our weekend getaway

Needs to be renovation, looks like the hotel had potential awhile ago but def needs some updates

Very friendly staff. Dirty place, not cleaned well, old stained chairs I didn't want to sit on and stained dingy carpet. Will not return.

Relaxing room and stay

Awesome Hotel. Loved my stay.

People are pleasant and friendly.

Check-in at MotorCity Casino was smooth and efficient, which gave us a great first impression. Unfortunately, that’s where the positives ended. When it came time for bed, we discovered that both beds in our room were stained and visibly dirty. It was extremely disappointing and completely unacceptable, especially for a hotel of this caliber. We called the front desk, and instead of resolving the issue properly, we were told by the night manager that there was only one housekeeper available for 400 rooms. That explanation was not only hard to believe but felt like a dismissal of our concern. The "solution" provided? A bag of sheets was dropped at our door—as if we were housekeeping staff expected to fix the problem ourselves. This was beyond frustrating. A meager $50 food and drink credit was offered, which we declined. We were checking out at 8 AM, and frankly, we had no interest in eating food from a place that couldn’t provide clean beds. When we tried to raise our concerns further, we encountered an aggressive manager named Sam who did not make the situation any better. Instead of taking real accountability, the staff seemed more interested in minimizing the issue than making things right. This was my first time in Detroit, and everything else during the trip was enjoyable—except for this stay. It’s unfortunate that what should have been a relaxing night turned into such a frustrating and unsanitary experience. I hope the hotel takes this feedback seriously and makes s

It was fantastic!! Plenty to do at the hotel and very clean and comfortable!! My fave was the extra towels and rob❤️❤️

I will only be booking at this hotel for any more trips to Detroit!!! I appreciated the hotel having a parking garage. I was pleasantly surprised that the hotel offered a shuttle to and back from my venue. The room was spacious and i loved the seperate tub and shower. I was also able to get a hot meal after my event which definitely put the icing on the whole evening. All the staff was extremely friendly and helpful. Kudos to your hotel.

It was my first time staying here and I enjoyed my stay.

I appreciate the shuttle to the concert.

The staff, particularly the manager Jessica was terrible to the point that I will never book a room at Motor City Casino again. I'll try the competition first. Jessica was very confrontational and even threatened to cancel the room because she stated I was going back and forth with her. She stated her point and I stated mine but she didn't want to hear my point and considered it back and forth. I have every right to speak for myself and defend myself from being misquoted. Jessica didn't like that. She was very unprofessional. I would've allowed her to follow through on her threat and cancel the reservation had it not been a gift for my mom's 75th birthday.

Very fun time