The concierge seemed very annoyed to help us, especially when we didn't know German. He kept throwing up his hand and said no English and I don't know. I tried to use a translator app but he didn't want to use it..instead he asked the guests behind us to translate. It felt very unwelcoming and uncomfortable. It was a shocking experience for us. We have never experience such an inappropriate interaction before. It left a bad impression for us. This is not the best hotel to visit if you don't speak German or want friendlier service.

Very clean hotel near the train station and within walking distance to the old city. Highly recommend!

Good hotel with amazingly clean rooms. Room was big and recently renovated, lots of space and nice touches like tea and coffee in the room. Big windows let in loads of natural light, and opening windows allowed fresh air which was nice. The location allows for easy access and parking, and then it's a very short walk to the centre of the historic town. Friendly team and good breakfast. As some other people commented, no, they don't speak English - but it turns out the hotel is in Germany, so don't expect it and you'll be fine. The staff were all very friendly and helpful, and a smile, a few signs and a bit of patience got me checked in very quickly. Great value, would definitely stay again.

Stayed one night, staff were very friendly and helpful. The room was nice, nice time in the spa, saunas. I liked that they have books that you can read.

The hotel is VERY conveniently located right next to the train station. Other hotels in the "Altstadt" will require a taxi ride or a decent walk with luggage on cobbled streets (bad). The service was great. Very nice people at the front desk. The minuses: no fridge or safe in the room, reception not staffed all the time. Overall - a nice, pleasant stay

Hotel staffs do not speak English at all. Probably the hotel would only expect domestic customers.

Great location Friendly staff and great choice of breakfast. Thanks for happy smiley folks who serves breakfast.

Lovely town, friendly staff. Room respectable though curtains too small for windows facing busy main street. Room very warm but it was a hot week and a fan was provided. Pillows large square type difficult to get comfortable.

Very nice historical building, no frills but comfy and clean. I thought it was strange the breakfast started at 8am, pretty late for what I am used to for all other hotel breakfasts.

Very close to railway station, easy walking distance to old part of city. Hotel very clean & quiet.

Quedlinburg is a real gem in German history. The Castle should not be missed and the area is great for walking and hiking. A trip to the Brocken is highly recommended on the steam train.

Good location near the railway station. Bit of a walk into town but not too bad. Note that reception is only manned until 4pm. If arriving after this you will need a PIN for the key-safe by the front door to get your key. After a little confusion, a call to the posted number sorted this out for me.

Convenient for station and town. Useful to be able to leave luggage. Good breakfast.

We arrived to Quedlinburger Hof about 9 pm (check-in time should be until 10 pm). I gave my passport but a receptionist told me that the hotel is fully booked and the nearest hotel is 1 km away. Unfortunately I had forgotten a printed reservation and hotels.com app doesn't work correctly in my smartphone (it always show "no connection, check and try again"), so I couldn't prove my booking. Nevertheless a guy called to someone and somehow managed to find my booking in a compuer. His English wasn;t enough for communication with foreign customers (it is common in East Germany) but finally we got a key which fits for a room door and hotel sliding glass doors. After 9 pm the reception was empty. We was lucky to occupy last parking place at backyard. Our room was on first floor and a stairway is right after hotel entrance but we enen use an elevator. The room itself was OK but there was cold in a bathroom. Breakfast served from 7am wasn't great but decent. For a check-out after 9 am I had to push special button at the recaption and a girl had appeared and accepted card payment. Local tax in invoice was €2.50 instead of €2.00 in hotels.com reservation.

Comfortable place to stay . Good breakfast easy to walk to the center city

Great service, outstanding breakfast, central location to access city centre, but also for Harz getaway via train, bus and car. Would definitely stay here again.

We arrived only to find no one could speak basic English to tell us just the room number. There was no a/c which was okay but then overnight it was still warm(they gave us fans) with the windows open we had an invasion of yellow jackets or bees in the room. Sadly my daughter is allergic, so we left late the following night, checked out early. The breakfast while yummy was never refilled, we were told to move tables since the informal tables were full or dirty, we sat down at one with a dinner setting, it was just insane how upset the staff got. Okay then keep the breakfast tidy! It was old, no biggie we are used to old but the bugs that did us in.

It had all the basic facilities but felt tired. Bathroom was enormous so why is the toilet placed so that your knees bang the shower cabinet. The pillow on the bed was very thin. The TV did not work. Breakfast was decent enough but unexciting. There was no hotel information available in English and the staff spoke only a few words so communication was difficult. There is free wifi and that did work reasonably well.

curious decor but comfortable and welcoming. Next to railway station but not too noisy as trains stop at night. Short and pleasant walk to town centre. Great value with free wi-fi and parking. Only problem for us was no fridge in room to chill water/drinks. Would happily go back.

Hotel needs to be updated but it was clean, had friendly staff and a decent breakfast. It is located adjacent to the train tracks which were noisy at times but the trains stop about dark so they were not a problem for sleeping. The minibar was locked and the staff at no key for it and no ice was available in the hotel. Hotel was easy to find.