Overall Ratings & Reviews Hampton Inn & Suites Florence-Downtown

Our stay was great, the staff was so friendly, the breakfast was amazing and the housekeeping staff kept our room cleaned and stocked with towels.

Very friendly and efficient staff! Easy check in!

Clean. Suite was great!

Every thing about the stay was great thanks

Breakfast wasn’t good at all even compared to other Hamptons we’ve stayed at. Weird. Maybe an off day but I literally saw a stuff member open a cardboard box with the “fork” that’s used to pry the waffle out of the waffle maker.

The staff was very nice and helpful

Great !!

Na

I was a bit surprised by the hotel compared to the price I paid.. I expected a little more luxury. Price was at least 30 to 40% higher than it should have been for that quality hotel. But there was a good bed and things were clean. I was most impressed with Melanie at the front desk. I arrived at 1:30 and had to be at a meeting dressed in Business attire by 4. She told me it would be impossible to get in my room before 4:00. When I insisted in a nice way and told her the pressure I was under to be at this meeting as a special guest, she started making calls and found a way to make it work and gave me a different room I appreciated that so much and every other time I had any interaction with the front desk. They were very gracious and friendly.

Very large rooms, updated and well taken care of

Good friendly service and very help,

Nice and cq

We had to visit my sister who at the time almost died. The people were nice and made our stay more pleasant.

Great safe clean and friendly place to stay

Check in was great. Front desk was very welcoming and made us feel at home. Room was comfortable. The hotel is located in a very safe and walkable area.

The staff is always extra friendly at this location and the breakfast is great

Downtown-could walk to shops and great eateries.

We loved staying here! Convenient to most everything in Florence. Room was clean, staff was friendly and helpful. Hubby said breakfast was too notch! They also had an indoor pool open late, which we appreciated. The beds could have been a little softer, but not a huge issue. Would definitely stay again.

Tub didn’t drain properly and you had to jiggle the toilet handle to get it not to run. Maintenance needed.

Really old & tired hotel. Not worth the high per night price paid!