6.0
Pleasant
From 587 reviews
Cleanliness

6.0

Room Comfort

6.6

Location

2.0

Service and Facilites

7.0

Traveler Reviews Extended Stay America Suites Columbia Greystone

Number of reviews per page
20
40
Top reviews
Verified traveler
icon-Business
Business
6.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

It was a quick overnight stay. Their were people lingering outside. That was just not the safest look for a hotel. There was some dried noodles left in the sink that had not been cleaned. Everything else seemed to be clean. As i was leaving i read a sign saying they only had a cleaning crew once a week and that made me cringe. Feeling like someone may have been in the room before me and it not been properly cleaned.
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Emily
icon-Business
Business
2.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

The whole place smelled like stale cigarettes and weed. Room was dirty. Lock was broken. Looked like nothing had been renovated since the 90s. Bathroom was disgusting. Common areas were gross. No elevator. Over all, a terrible place to stay. I was there for about 20 minutes, just long enough to make a new reservation elsewhere and then check out again. Front desk just smiled and said “oh sorry”. That’s it.
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Jessica
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

This was absolutely disgusting. Looks like a drug den. Pics that were on the website are not of this hotel. The smells and bags of linens and trash all over the hallways - gross. We checked in and out within 5 mins. This place should be condemned. I would not advertise this to anyone. Waiting for my refund.
Kate
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

This property is not at all what is shows online. The furniture is old and beat up, the floors are dirty, upholstered furniture is old and stained, bath and kitchen are in need of updates. The smells are absolutely horrible. The property needs updating immediately- people should not have to rent in this condition. we checked in and immediately left.
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Rob
4.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

The hotel is desperate need of renovation which has just begum
Josh
6.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

Need more upgrade beds are not comfortable
Wayne
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 80 week(s) ago

Hotels.com verified review

Dirty cheesy smelly place but what really made the experience was opening the sofa bed and finding massively stained sheets. Almost forgot construction going on when they should just burn the place.
James
icon-Business and Leisure Family
Business and Leisure Family
4.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

Good enough for what we needed
Lesley
10.0
/10
Reviewed 88 week(s) ago

Hotels.com verified review

Clean, comfortable and safe.
Konya
2.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

This was a case of what i paid for vs what i got. They put beautiful pics on they internet, but we get there and it look like a trap house. We on the 3rd floor, no elevator in this b*!@h so we had to carry all our bags up the stairs. Get in the room and it smelled bad, floors dirty, the kitchenette floor was so sticky my boy friend shoes literally stuck to the floor and he fell out the shoes. Bath tub was so dirty, look like they been stewing oxtails in it. I felt like I was going to catch something. The only reason we stayed was because we had an event to go to and didn't hv time find any where else. I strongly advise you not to go here unless u hv no other choice.
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Stephen
2.0
/10
Reviewed 96 week(s) ago

Expedia Group verified review

People running throughout the hallway until 1 am. Worst place ive ever stayed
Michael
2.0
/10
Reviewed 99 week(s) ago

Expedia Group verified review

It was a dump. Broken latches on door, old beat - up furniture.
Ellen
icon-Family
Family
2.0
/10
Reviewed 105 week(s) ago

Expedia Group verified review

We could not even stay here because it was so dirty and uncomfortable. It was filthy and smelled of smoke. Pull out sofa was broken with no mattress on it. Doesn’t even look like a hotel. Do not recommend staying here.
Matt
2.0
/10
Reviewed 126 week(s) ago

Hotels.com verified review

Filthy place
Shannon
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 129 week(s) ago

Expedia Group verified review

The property was not as pictures. There was mold on the shower curtain and the carpeting had multiple stains.
Shannon
2.0
/10
Reviewed 131 week(s) ago

Expedia Group verified review

Was not what I expected and the staff was rarely uncorporative I would say and it was scared to go to my car every time I walked out the hotel room so yeah I was there two hours maybe and left
christina
icon-Business Family
Business Family
2.0
/10
Reviewed 131 week(s) ago

Expedia Group verified review

Bathroom was dirty roaches hair on towels and kitchen was dirty
Charles
2.0
/10
Reviewed 158 week(s) ago

Hotels.com verified review

My confirmed reservation wasn't honored, by Stay America on Stoneridge, my room was sold out.
Queen
2.0
/10
Reviewed 161 week(s) ago

Hotels.com verified review

Rooms smell really bad. Like stained urine. Was pee stains in bed. Sheets had stains couch in room looked terrible. I want my money back seriously
Lekendre
2.0
/10
Reviewed 167 week(s) ago

Expedia Group verified review

The smell in this place was absolutely horrendous. I had to go buy candles and air freshener just to be able to breathe in the room. The AC half worked. The bed was flimsy and kept rocking with the slightest movement. I’ve been to several extended stays and NONE of them have been remotely close to being this bad. I couldn’t get ahold of a manager on property so I’m disputing the charge with my bank. I ended up sleeping in my car
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