Overall Ratings & Reviews Grand Hotel du Lac - Relais & Châteaux

Beautiful place and an overall wonderful experience.

Our stay at Grand Hotel du Lac over New Years was wonderful. The staff are very attentive and helpful. The room was a little small but the view of the lake and the mountains from the dining room was amazing.

Excellent facility within the nestle of the beautiful Vevey. Super clean, super attentive staff and an excellent cosy environment.

Beautiful hotel! The service was excellent!

Just a beautiful beautiful place in a wonderful location.

A superb hotel in a wonderful location with an exceptional staff! And what a charming town Vevey is! Plus being so close to Montreux was excellent. An experience we’ll never forget!

Nice hotel with beautiful decor. The rooms are good size and well appointed. location next to the lake which makes for great views.

Gorgeous, amazing staff!

Nicely situated property that is well managed and maintained. Would definitely stay here again

While I thank you for the complimentary ride to the train station, I beleive the staff could have done better to make our stay memorable.

For its price a pretty good accomation and v good location. V clean

This property is gorgeous a truly beautiful stay!

Excelente hotel. Decoración preciosa. El Desayuno y la comida excelentes. La cena en el Buddha Bar bien. La cama y las almohadas súper cómodas.

The location was fantastic and the staff were friendly. Great place to stay for a short trip!

Nothing was too much trouble - staff were very friendly and professional. We came to celebrate our wedding anniversary and they looked after us with some amazing complimentary items. Thank you so much and we will be back

Beautiful property.

The safe in the room was broken (did not turn on). Their maintenance crew spent about an hour in the room trying to fix it. They then told us they would need to come back the next day with the proper parts. In the meantime, they lent us a temporary safe, which wasn't NOT anchored. The next day came and went, and the safe was still broken. We gave up trying to follow up, as we had places to go and things to do. The hotel never provided any updates, nor at all apologetic. Another issue was re: their "fleet of Mercedes" which were prominently featured in their website. We were never offered that service for pick up or otherwise. Instead we had to take a taxi to/from the hotel. Upon inquiring with their reception clerk about the availability of the service, he first said "it depends", then quickly changed his story mid sentence to say the website is wrong, and Hotel no longer provide this service. This we know was not correct as we did indeed see the Mercedes parked in their lot. Not getting to use their Mercedes service is NOT a big deal to us, but why the apparent lie/change of story ?

Excellent hotel, rooms, service and location. Couldn’t ask for more.

Beautiful hotel, filled with flowers. Swiss hospitality at its best!

Wonderful hotel, very beautiful, large rooms, comfortable beds. The staff is welcoming and sincere. Cleaning is thorough and fast. Special thanks to Yulia and all the waiters. We were checked in earlier than expected. When we arrived, everything was already prepared for my children in the room - beds, a bathtub with a thermometer for the baby and a trash can for diapers. There was also food and wine prepared for us as a compliment. The hotel provides a card for free travel on public transport. The restaurant is delicious and there is a children's menu. We liked everything so much that we will definitely return in the summer.