Overall Ratings & Reviews Holiday Inn Express & Suites COLUMBIA-FORT JACKSON by IHG, an IHG Hotel

Good service but need a little maintenance on walls and faucet

The breakfast offering was good. Pancakes, eggs, sausage, cinnamon rolls, omelets, cereal, coffee and juices. The beds were comfortable.

Overall the property and room were fine but after 8 hours in the car with a 9 and 6 year old sooooo disappointed the pool had been closed for several days and we were never warned. We chose it specifically so the kids could swim. Never offered any compensation nor real apology. Warned the front desk they would get a bad review from me, I was disgusted at the false advertising.

There were literally people having sex all night in the rooms really loudly. It sound like their were parties being hosted in the hall ways. It was a frat house and I had two children with me. I asked the staff to help. They tried to quiet them down but it was terrible all weekend. It was awful. I will never stay there again.

Very nice.

...

Staff are the best very professional

The air condition in the Halls was turned off all the time

We were staying in the area for my son’s bootcamp graduation. This hotel was under 10 min away from base. A lot of stores and restaurants nearby. The a/c wasn’t on/working in the hallways. In the room it wouldn’t get any colder than 73 degrees so I’m not sure if they were having issues with their cooling system? Pool was just okay. Staying now in a rated 7 hotel and I feel it’s better than our stay at the holiday in.

Great location quiet.

Property was located on busy highway and was hard to get in and out of the parking lot. Hotel was clean and staff friendly. However there was a lot of wear and tear on the furniture and especially the bathroom.

Needed more pillows. Manager respected Military Veteran

Breakfast was good. Bed was ok. Shopping nearby. No one at front desk for 15 minutes at check in.

My vehicle along with 6 others were broken into during our stay so I would not recommend that location

Close to shopping and restaurants. Easy to park. Bed too soft. Good size room.

Room by car wash and road. Noisy!

Staff very professional...food excellent 👌

everything was convenient, easy access to my room, breakfast could be a little more diverse. area is very convenient for food delivery or going out to eat.

Nice and clean

Great