I have stayed here many times while visiting family members who live close by. The staff is very courteous and friendly, the breakfast buffet is great, the room I had was small but very clean. The hotel is next door to East Delhi Shopping Mall and close to Pacific Mall and a couple of other malls. There is a little outside seating area and a small pool at the back. The hotel is not crowded most of the time, which I like.
If you need a taxi to the airport, you need an Indian mobile phone to dial a radio-taxi. Transportation arranged by the hotel costs a lot more!