Room and breakfast were great. The hotel bar needs more staffing as the bartenders always have a line of people waiting for drinks because they have to bartend, and run food to the tables.

Clean room, good staffs +++

Good condition.

The room was clean and well stocked. The staff was particularly attentive to my needs

The hotel was undergoing renovations but the impact was minor. The rooms were excellent. The beds comfortable and the suite had a full size fridge, dishwasher, hot plate and full sink. The beds were comfortable. The breakfast buffet was Amazing. We will definitely be back again

Very nice property, clean, staffed well. Would have appreciated better dining opportunities in the area considering there was a game in town- although that had nothing to do with the property.

They canceled my reservation a day before I was supposed to arrive even though I had the reservation booked since since

Everything was great. Except we had terrible thoughtful neighbors that got in at 1am and for at least 30mins slammed their door open and close. It was so bad it woke both myself and my daughter up. We both would drift open and bang. People do better

I liked the small kitchen. The beds were super comfy as well

Great place to stay for the fireworks walking distance from good spots to view them

Parking not included. Valet parking provided for extra charge. Front staff amazing and Valet lady great as well.

Nice location, friendly staff. Pull out bed had lots of stains on the mattress, pretty gross. Our HVAC was extremely loud and hindered sleep, but not much to do about that in realtime. Hotel met the needs.

They staff was very friendly and professional!

The breakfast buffet made up for the outdated room with no soap

This staff was so friendly and helpful. Been 30 years since I’ve been to Columbus and it was utterly amazing!

The staff was all wonderful. Like many lower middle tier hotels, it has some poor quality repairs throughout that scream landlord special. Functional yes, but esthetically worse than expected at the price of the hotel. The neighborhood has drunken fools shouting by the main entrance at bar close, and stunt car racing up and down the street throughout the night. Not the hotels fault, but it really hurts the experience. Breakfast was amazing and all the staff cannot be complimented enough.

Great stay in an old bank building. Plenty of charm and character!

Although the property was old, it was kept up and some parts undergoing renovation. Nevertheless, my room was large and excellent; and the downtown area around this hotel had plenty of shops and restaurants. The breakfast selections in the morning were also very good.

I booked a trip for my girlfriends birthday from March 14th-16th to Columbus, Ohio. We were looking forward to it very much, we had also bought tickets to the hockey game. We arrived Friday the 14th around 9:30 pm and the check in was flawless. We got up to our room (1303) and realized it was warm in the room was we adjusted the thermostat to make it cooler. After that we decided to go to the bar/restaurant down stairs (Buckeye Bourbon House) by the time we got back to our room it was even hotter than when we left. I immediately called down to the front desk and they informed me that the air condition was broken on floors 12, 13, and 14. I asked to be moved to another room but informed me they were all sold out. They also told me that the hotel was under construction and sorry for the incontinence. This is just unacceptable, the room was almost 80 °C at times and almost impossible to stay in but we had no other choice, not to mention we should have been informed of the construction going on before the trip. I believe there should be some compensation offered here and would like to know what will be done to help us out in this situation.

Room was not cleaned daily even upon request. Room was cleaned every 3 days. Bed was uncomfortable and shower had issues. asked for maintenance to fix it but housekeeeping staff was sent and unable to fix the problem. Shower was still useable.