Overall Ratings & Reviews Aparthotel Alcudia Garden

Vi reste med små barn. All personal var mycket trevlig och hjälpsam. Maten var bra, ren rum, bra läge, nära till Alcudia Old Town och nära till stranden. Endast negativ som jag skulle säga var att lekplatsen var inte anpassad för små barn och de hade bara nagea grejer men mitt emot hotellet fanns en lokal lekplats som var bra.

We had a lovely time as a family of five (son, parents and grandparents) for a 10 day stay The rooms were a good size with plenty of space for all of us. Even with the sofa bed extended there was still a lot of room for us. We were there for the breakfasts only and there were plenty of options every day with lots of coffee machines, as the breakfast is only on from 8am until 10am i would suggest they started the breakfast time a little earlier as it could get very crowded at times. The doors to the rooms had a large gap underneath so the air con wasnt as cold as it could be and the noise from guests arriving or leaving in the night could be disturbing. The rooms were cleaned well and all the staff were lovely and friendly. The pool was a good size with lots of seating but could also get very busy and the summer season had only just begun. The hotel is in a fabulous location in the middle of restaurants, bars and shops with little noise from the street and less than 5 mins walk to the beach. Would certainly recommend.

Nice hotel with a great location and good rooms and facilities. Unfortunately, the walls are very thin, and noise from neighboring rooms carries straight through. We were unlucky to have babies in the room next door, which disturbed our sleep at night. The restaurant was below average — the food quality and taste were disappointing, and poor acoustics made the space very noisy. Overall, a good option for families with small children, but perhaps not ideal if you're looking for a quiet or restful stay.

Mixed feelings about this hotel. So many things to love, the pool, gardens, breakfast, location, animation team but lots of improving needed here I feel. They seem to only care about their German/Dutch/Spanish customers. Rude, untrained, unfriendly front desk staff. Naive of them to think just because you are not Spanish that you cannot speak/understand the language while they speak about you to their colleague and you understood everything! I would be quite hesitant to return if I am being honest and it’s a pity as the hotel itself is beautiful but let down by the reception/bar team.

Meget

It was a pleasure to stay at the hotel! It's very very nice accomodation, with cosy rooms and has evetything you need. Deserves more than 3 stars! Thank you!

Nice but need quiteness in the early morning and late evening

Whilat the complex, staff and food were good, the lack of air conditioning - which is mentioned on their website and third party booking platforms was a major disappointment. They have centrally controlled cooling and warming which was switched off. The room was hot and stuffy at night - if you have the windows and patio door open you leave yourself open to being eaten alive by the mosquitos. I am covered in bites. Had the hotel been truthful about their air conditioning I would have booked elsewhere. Beware....

All the staff are so super friendly and nothing is to much trouble. They go all out to make sure the children have the best time. The gardens are stunning and makes the hotel look so appealing. The food was good but needs more variety for vegans (labelled) we only paid for one day for dinner, but I struggled to find food to eat. The only other suggestion would be to get the pool heated for the cooler months, the pool was freezing and the kids didn’t really enjoy it.

Family orientated holiday hotel. Very good facilities & food choice.

all good

Pool was closed while staying at this hotel however it was out of season.

The staff and hotel overall were great. The buffet breakfast was really good. The room overall was nice and comfortable, but smelled like raw sewage. Otherwise, this place is fine for a short stay.

Très bon séjour à Alcudia, proche des commerces, des resaurants. Bien placé, proche plage. Très joli complexe, dommage que la chambre côté rue était trop bruyante.

Overcrowded. Tired,dirty hotel. Dirty,tired rooms. Dirty dining hall with filthy plates and cuttlery. Dirty swimming pool.

Lovely hotel, nice rooms, pretty pool!

Good basic hotel. Room and fittings were clean - just a little tired. Staff were all helpful and efficient. Breakfast and dinner meals were good but not outstanding. Quite a lot of children staying - hotel appears v good for families. Lots of very well kept pools. Evening entetainment aimed at children. WiFi very slow. TV old and basic. Could not change any language settings for channels clearly showing movies with several language options - mostly set up for German..

Whilst staying at the hotel we had a chance to make some free sangria with one of the hotel entertainers which was fun!

Overall we had a great time in Mallorca and didn't find this hotel to be bad, but don't expect a palace! It was a bit tired, cleanliness could be improved, and the food left a lot to be desired. We were there with two kids ages 9 and 12. Had really lovely interactions with the reception staff, they were great. We had a poolside room with a lovely view. Beds were fine but the sofa beds were not. Firstly they were made up from the previous guests with used sheets etc. We needed one bed, housekeeping made up that one but left the other dirty bed. The blankets did not seem washed, they were stinky, and the sofa beds were old and hard. As such we ended up sleeping with three in the one bed in the bedroom. Thankfully even though there were a few activities on, we didn't find the rooms to be too loud. The outdoors at the hotel are nice and the location to the beach is really easy - 2 min walk and you're there. Also is close to the town center so easy to reach everything. Indoor pool and sauna facilities aren't great. Pool is small, hot tub is not really hot and we couldn't tell if it was cleaned etc and staff did not monitor the pool so there were often teenagers in there being rowdy and the edges of the pool were dirty. It wasn't warm enough to swim outdoors so we ended up going to another hotel and bought day passes to swim there. Food...we had half board and if we were to go back we wouldn't do a package with food. Found many things to be inedible and not fresh.

It was clean welcoming and the staff were polite. There were no negatives.