Traveler Reviews Holiday Inn Express DONCASTER by IHG, an IHG Hotel
Number of reviews per page
20
20
40
40
Top reviews
Champa
Leisure Family
4.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The room was incredibly hot and when I went down to reception, I was told that someone would come and take a look and no one turned up. Me and my family had a terrible sleep in the heat. The air vent unit in the room was set to the minimum it still the room was way too hot.
Avinash
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Very nice hotel and stafg
Amy
Leisure Family
6.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Staff were friendly at check in. We’re a family of 4 and our room was really small! I’d hate to have spent more than one night in there. The sofa bed wasn’t very comfortable but the kids didn’t complain.
Breakfast was a total shambles! Had groups of people waiting for tables and multiple couples sat on tables that seat up to 8 and no staff to help seat people. Half the food was missing by the time we got in there and I had to ask them to replenish the milk and knives. Then the juice machine needed refilling. It took absolutely ages for all 4 of us to get breakfast because of how busy it was and how quickly everything needed replenishing. Not enough tables, food and staff for the amount of guests! So that was a let down. I had to ask a staff member to clean the table we had waited ages for because he went to clean a different one even though we were clearly stood waiting with two impatient toddlers. He seemed annoyed that I asked him to help us.
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Susan
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
very comfortable bed and best pillows ever, asked for a fan for room was delivered within minutes, room temperature was ok i just like to feel a breeze on my face
Tim
Friends and Family
8.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Great stay, would have been 5 stars if the ac worked (it was hot) and the room was too small for the guest bed (3 in the room).
Staff, food, bar and price were 5 star.
DEBORAH
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
We stayed one night on way to somewhere else everyone was very friendly.
We had a lovely cooked breakfast, they even catered for me with gluten-free food
Janet
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Clean and comfy. Close to some buses to town
Robert
Friends and Family
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Easy book in, staff very helpful can not fault this hotel wee worth the money
Kylie
Leisure Family
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Lovely spacious room, nice and quiet!! Pub across the car park was lovely for dinner!!! Breakfast was fantastic
Neil
Leisure with Partner
8.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Professional welcome. Room fine, bed average. Breakfast excellent. Clean hotel.
Overall a good stay for the cost paid.
Mark
Business
6.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Hotel is fine, room was noisey, lots if dripping and tapping and fans making noise.
James
Friends and Family
10.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Friendly staff in a good value hotel for an overnight stay.
John
10.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Exactly what I would expect from this type of hotel
Very clean
Really helpful staff
Very comfortable room
A good price
Gemma
Leisure with Children
8.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
It was fit for purpose, the sofa bed wasnt very comfortable for the kids but ok for 1 night. The breakfast was nice.
Darren
2.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Breakfast was very very poor as it was very cold
Emma
Friends and Family
8.0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
This hotel is in a great location not far from Doncaster centre.
The hotel staff were friendly and helpful, the rooms were great and the bathroom was a good size. It was very clean.
The only issue we had was the noise from other guests arriving back to the hotel in early hours of the morning, with what can only be described as a mobile disco and very loud discussions.
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Andrew
Friends and Family
10.0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
Excellent value for money, staff excellent, friendly, polite and helpful. Breakfast very good. Close to footy stadium, very good location near pub.
Lisa
Business
10.0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
You generally know what you’re going to get with a chain hotel but the staff made this one stand out. I just wish the hospitality industry would give its guests something better than awful Nescafé sticks. We’re not in the 70s anymore. Otherwise all good.
Piotr
Friends and Family
10.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
Great stuff👍
Maeve
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Front desk staff was amazing, room was clean and the decore was very comfortable. I would stay there agsin.