8.0
Very Good
From 662 reviews
Cleanliness

8.2

Room Comfort

8.6

Location

9.2

Service and Facilites

8.4

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Traveler Reviews Holiday Inn Express & Suites GRAND BLANC by IHG, an IHG Hotel

Number of reviews per page
20
40
Top reviews
Ke
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Very clean
Peyonca
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I enjoyed my stay. Staff friendly & place is nice
Jeffery
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

I paid for reservation .Arrived only to find no rooms available!I drove fifty miles in a ice storm only to find out no rooms were available Then had to return back to my home with no power and cold.
Kelly
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Overall it was an okay emergency place to sleep. The floors were clearly dirty. Bathroom tub surround and walls need attention; new caulk, sanding, and painting. It appeared really dirty especially the corners of the bathroom floor.
Nancy
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Nice room. Clean and comfortable.
George
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Nice place, friendly staff
Just
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Overall stay was ok
Kate
icon-Leisure
Leisure
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Customer service was exceptional and staff very friendly and helpful. The room was clean for the most part, just some small details, like the TV was full of dust and some corners in the room were not clean. Nothing that would prevent me from staying there again. The main areas, like the lobby and pool area were very clean and well maintained.
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Jessica
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Wonderful room. Everything worked just fine. Great water pressure. Comfy beds. Great breakfast spread. Will stay here again.
Jessica
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We’ve loved staying in this hotel previously and that’s why we came back twice before. This time around was our longest stay (1 week) while we were waiting to move into our new house. The staff were great, breakfast awesome, the beds were comfy, the pool was fun for the kids. Our room just had some issues that made the week rough. Most of the outlets didn’t work which was inconvenient for 4 peoples devices. The bathtub was clogged so the 4 people in our room had to clean the tub every time it was time to shower because of the dirty water that took forever to drain from the last shower. Lastly, the lighting above the bed would just turn off like it had a bad connection or it got too hot.
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Elois
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

I love the staff, they were very friendly and helpful. Made us feel welcomed. Love the breakfast. Room was very clean and well stocked. Left out for my granddaughter's fashion show and came back to clean towels. I would be coming back. By the way, I had a problem with the sink stopper and April came right up and fixed it without hesitation. Thank you for the best experience here. Will be back....I just wish it was pet friendly.
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Lindsey
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The staff were friendly, and the location was safe and quiet.
Michelle
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great staff and rooms but the breakfast person did not show up. The desk clerk helped us get some cold breakfast options.
floyd
icon-Business
Business
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

No key cards upon check in. Following day they were going to make me wait hours for a key card. I checked out because it was inconvenient and they would not refund my money because I booked through Expedia. Property was not well maintained.
Miriam
icon-Leisure
Leisure
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The room and pool were nice and the breakfast was good. Tub wasn’t clean and even had a cleaning solution bottle sitting on the side of the tub. It looked like someone peed in the tub until I cleaned it.
Cindy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Clean
amber
icon-Leisure
Leisure
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Property was a little outdated the tiles were cracked and walls were dirty in the bathroom but everything else was great
Verified traveler
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Clean hotel with friendly staff but needs renovations.
Cheryl
6.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

The room was good beds very comfortable. On the bottom of one of the the iron railings was out and I hit my ankle. The bathroom toilet was little and the rest of the bathroom was beat up. The door didn’t close good the tub looked like someone was really dirty. Look like someone punched some holes in the wall. The top of the bathroom ceiling had brown spots. The tv didn’t turn on but the clerk came and took care of it quickly. The clerk was very good the breakfast was delicious and the hotel was quiet.
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Karen
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

the clerk at the counter upon check in was absolutely amazing and I believe her name was Tanya or Tara (sorry) and the visit started with her and ended with her upon checking out so she is a keeper
Number of reviews per page
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