Traveler Reviews MainStay Suites Port Arthur - Beaumont South
Number of reviews per page
20
20
40
40
Top reviews
Jamie
4.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Hotel smells wet
Dominique
Friends and Family
8.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Front desk clerk was sweet and nice.
Sabrina
Family
6.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Room was ok but was not very clean
Carolina
2.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
I asked the front lady if i could stay in the swimming pool till 10pm and she said no but she let other people stay till 10pm and she did not like Hispanic people at all she was just staring at me when i was eating breakfast with my kids and she made me feel bad because she would not stop staying at me and my kids i just did not like at all how she treated us i would never stay there again because if they don't know how to respect i would not work in the front desk i am really mad at the manager because he did not want to talk to me because he did not have to speak to me because for him nothing happened but me and my family did not like the way the lady treated us at all bad experiences in this bad hotel .....
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Leolene
10.0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
Great proximity ti the airport.
Patricia
Business
6.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Plenty food places
Melissa
Leisure Family
4.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Y'all have mad roaches
HILLARY
6.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
no water for almost the whole day on my 2nd day stay
Eblin
Business
10.0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
I loved the service and the beds are so comfortable
Tonja
6.0
/10
Reviewed 36 week(s) ago
Hotels.com verified review
The price was decent. The card machine was having issues, i was charged twice. The toilet seat broke, i called & no one ever came to fix it. The water isnt hot enough. They did offer a free breakfast which was cool. But i wont stay again.
Christian
Leisure with Partner
6.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
.
howard
Business
8.0
/10
Reviewed 40 week(s) ago
Expedia Group verified review
Convient
Darrel
Friends and Family
8.0
/10
Reviewed 40 week(s) ago
Hotels.com verified review
The place was quite nice. However, because they are kitchenettes, there can be odd food odors, that are strong. The breakfast include a limited options, minimal continental. But the omelets are pretty good.
Telesa
Business
6.0
/10
Reviewed 42 week(s) ago
Hotels.com verified review
It was an okay stay, only thing I didn't like, I had to pay a deposit that I wasn't aware of. After I had already paid.
Verified traveler
Friends and Family
4.0
/10
Reviewed 44 week(s) ago
Hotels.com verified review
The door wouldn’t shut properly on arrival. It had to be slammed shut. The refrigerator had rust all over the front. The room had a musty smell when the ac kicked on. The bed was nicely made but the frame was off. The he sofa had stains on it. The restroom was okay the shower wall had a crack in the marble.
Daniel
8.0
/10
Reviewed 46 week(s) ago
Expedia Group verified review
Easy access from feeder and local street. Several dining options in the area.
Verified traveler
Friends and Family
4.0
/10
Reviewed 47 week(s) ago
Hotels.com verified review
Pros: Water is hot. A/c works great. Bed is decent. They were installing new beds and mattresses at the end of our stay.
Cons: ROACHES of various type and size (mostly the small kind that like filth). 1 crawled into a bag of cookies I had before we put all food in the fridge. They know they have an infestation bc the elevator stayed smelling like roach spray. Water pressure is not good, but not terrible. The carpet is nasty. The rooms pictured on hotels.com are a far cry from the room we got.
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Samantha
Leisure
4.0
/10
Reviewed 57 week(s) ago
Expedia Group verified review
It amells so bad and the breakfast is a joke! Not even cereal.