Overall Ratings & Reviews Holiday Inn Express & Suites ROCHESTER by IHG, an IHG Hotel

Clean; friendly people, delicious breakfast

When I first checked in, I was a few hours early and I was greeted by a young woman who was very happy to assist me and checked me in so I could go to my event and not have to worry about doing it later. The place was very clean, parking area was clean. Room was very nice. Morning complimentary breakfast was good and check out was easy. Will definitely go back there.

The room was clean. The bed was very comfortable.

Lack of hospitality

It was welcoming and friendly.

It was very dirty housekeeping left there own dirty empty soda bottles and never vacuumed didn't even wipe down bathroom

Great Place would stay there again

Very nice

Great

Clean, prompt polite hostess,and cookies

The hoon was clean. Since the pool was across from our room, we could smell the chlorine in the hall, but it did not make it into the room. Most importantly, they had plenty of plugs for my gadgets.

The staff at this location were Pleasant and very helpful, my only issue was the complimentry breakfast was lacking in delicious foods but otherwise it was a good experience

Hotel was very clean! Easy access to COFFEE, either Starbucks or Dunkin!

Great staff . Clean property. Convenient location for my trip.

Perfect for a quick stay. Pool and hot tub are great. Breakfast was good!

I enjoyed staying here so much! It was very safe, clean, updated, and everyone was friendly. I will definitely return!

Everything was walking distance from the hotel Toyota Dealership and Discount Car Rental Across the street from each other also easy access to Dining

Very good

I was disappointed that the hot tub was not available and there was only one bath towel! Tiny bag of chips for 2$ is a little much as well.

Nice facility.