6.8
Pleasant
From 811 reviews
Cleanliness

7.6

Room Comfort

7.2

Location

8.0

Service and Facilites

7.2

Traveler Reviews Calypso Hotel Cancun

Number of reviews per page
20
40
Top reviews
Veronica
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Lobby and pools were nice and clean. The bedroom was ok. There was no water in the bathroom and the toilet was broken. Good location
clint
icon-Leisure
Leisure
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The pool was very nice
Ryan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice price
LeAndra
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Hotel wasn’t that great. I only stayed 1 night and decided to leave and go to another one the next morning. They started doing construction on the building and banging on walls at 8am. That was definitely something they should’ve waited til afternoon to do when guests are more than likely to be awake already and out of their rooms. On the flip side, the room was only $60, so you get what you pay for basically.
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Joshua
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Rooms are outdated old building but the pool was nice
Luis Enrique
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Good
Verified traveler
4.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Hotel was in bad condition, it’s poorly maintained and too expensive for the price. Reviews don’t do justice… and the bar service downstairs was worst.
Sergio
icon-Leisure
Leisure
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Property was upgraded very nice place great rooms a breakfast simple food small bar with great food and drinks made my stay comfortable
Hannah
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The staff are amazing and go above and beyond to make sure your stay is good! However, there’s construction going on… I didn’t get sleep during my entire stay. I wish someone would have told me about this, I wouldn’t have booked it if I’d known. It causes the wifi AND data to stop, and there’s loud banging early in the AM ):
Joe
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

This hotel was super run down and there was no hot water and WiFi was terrible. This hotel was also under construction so lots of loud noises early in the morning. We didn’t have access to water for an hour due to construction. Honest opinion not worth the stay. The only plus side was the restaurant staff was super awesome and had good breakfast food and were super kind. I payed for inclusive breakfast and they didn’t add that on. The pictures don’t match the quality of the rooms so don’t be fooled. Also another plus side was it’s within walking distance of the beach. Also the resturant to the left of the front of building was super delicious. Hotel staff came to our door after 2 minutes past 12:00 telling us to leave when they said our checkout time was 3:00pm. It’s worth your while to stay at an all inclusive nicer hotel on the beach front. With how much we spent on breakfast every day and meals throughout our trip it equaled the same.
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Nicholas
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Was Avery pleasant stay
Brittany
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Affordable, nice,friendly, clean updated property ! Will book again
Zachary
icon-Leisure
Leisure
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The staff is very kind, though some speak broken English. I would recommend downloading a google translate package on your phone (download Spanish and English) so that you can translate if necessary. Downside is that the wifi is atrocious in some rooms. You’ll likely need to roam if you want to stay connected. Overall, great stay
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marina
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

It’s on construction
Erica
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Leisure
6.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Had terrible WiFi thank God I didn’t need it bad but I was unable to use my phone and watch TV cause the Internet was awful
Debra
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Lovely boutique hotel with incredibly friendly and accommodating staff, clean, relaxing pool area and excellent food on premises.
Juan
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Amazing place
Arick
icon-Leisure
Leisure
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

It was very nice clean and safe
Jaime
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

It was close to things that we wanted to visit
Debra
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

This was our first time staying at Calypso Hotel Cancun. We normally stay at another accommodation nearby, but they were booked for the night we needed. Calypso exceeded our expectations. All of the staff were super friendly. The service was over-the-top. Victor at La Lupe was the best and guided our evening food choices. Cecelia was our breakfast concierge. The food was delicious, again, exceeding our expectations. The room was spacious and clean and QUIET! The pool seemed clean and the pool area was lovely and well maintained. The only suggestions: it would be nice to have a mini-fridge in the room. We had some cold food we had to try to keep chilled with a bag of ice in the sink. Also, it would be great to have a rubber cover over the shower drain/floor drain to help keep down the inevitable sewer gas smell that is prevalent in many places in Cancun. But honestly, there were many places where Calypso shined - so much so, it is our new "go-to" for a few nights off the grid.
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