Overall Ratings & Reviews Iberostar Selection Fuerteventura Palace

Superb resort & hotel - it was my second stay in 3 years and it's been amazing again. The food is extraordinary - in quality, choice, creativity - the whole place is spotless, huge props to the cleaners - and my room was utterly divine, on the highest floor level with full sea & beach views. Incredible and restorative break - thank you to all staff for making it fantastic 👏

Despite being more adult oriented, we had an enjoyable family holiday! Great food and very safe.

Excellent

A lovely stay at this chilled hotel. Amazing sea views from the pool & terraces. The staff were very friendly & waiter service available to bring your AI freshly made delicious cocktails. The buffet meals had so much choice, you won’t go hungry. Nice entertainment on the terrace every evening with a chilled vibe. The hotel isn’t adult only but it has a chilled adult vibe. The sun beds had lovely comfortable cushions on and there was lots of nice places around the hotel to sit and chill. The spa was nice to visit too and very clean.

Fantastic food and staff - this is our go to place and never disappoints.

I travelled as a family and had a wonderful time at this hotel. The staff were friendly - especially with my children. The food was varied and of excellent quality. The only problem I had was with exercise equipment being out of use - but that's a minor thing for an otherwise great stay.

Great experience. Hotel is in a very nice location on the beach with no road in between. Great view from our room The staff is very friendly. Great food also.

Very clean, very friendly service, excellent food choices, quiet (no rowdy people), and on a beautiful sandy beach. We loved it and will be back again to scape the British winter for a week in a beautiful weather and plenty of sun in February.

Above average hotel, very clean, excellent food, fantastic location on top of endless beach

Fabulous as always

An amazing property that is safe, relaxing and an overall pleasure to be at!

I have stayed at many iberostars all over Europe but this one is NOT a 5 stars - Check in: staff was rude, I understand they are under pressure but reception is the face of the hotel and we felt unwelcomed. We did not receive a welcome drink nor a bottle of wine. We were put in a room which we didn’t book overlooking the kids pool and the sunbeds with some sea views in between the sun beds. I booked side sea view and had to show her the options to book in expedia before she believed me. She then gave us set times for breakfast and dinner without asking us which times would suit us best and no words with regards to activities, amenities and or upgrade options were mentioned. Later on after a long travel and after a nap we called to change time of dinner and she was annoyed at us. Customer service is really bad and I am not used to that in iberostar, unfortunately will not let me book again and I am a horizon member. food: breakfast is good, fresh orange juice. Be careful if you book half board as non alcoholic drinks are NOT included during dinner and you pay 3.2 euro’s for a soft drink. amenities: basic, one elevator that takes you down to level 2 and 1 and when that was out of order no one had the decency to update the guests or put a sign on the elevator mentioning it’s not functioning again customer service! Entertainment: good mainly catering for german/english tourists no spanish flavour at all. All in all soulless hotel who needs to educate staff

We had a great holiday at the Iberostar Selection Fuerteventura. We had to remind the hotel of our VIP benefits a few times, but they came through with an upgrade as well as late checkout, which was fab. We had a sea view room on the ground floor, just above the beautiful sandy beach, and really enjoyed being able to access the beach so easily.

Hotel modern. Buffet service good with wide selection of food. However, dining room closes at 9pm, too early in our opinion.

Excellent all round

Absolutely fantastic food and service. Beautiful hotel - we’ll be staying again!

Fantastic service from all staff, speedy check in and out. Food was absolutely superb and a great selection to choose from. Would absolutely stay here again in the near future.

The hotel was lovely and well situated. We found the insistence on masks both indoors and out rather surreal although we understand this is a Spanish government requirement. We were disappointed to be refused a late check out after explaining we were gold members.

This is a large property with beautiful beaches. Overall maintained well. Staff mostly very good (big shout out to Yolanda at the front desk - she is amazing) with a few exceptions. pools are nice with plenty of space. However this is where the good stuff stops. Unless you book a premium room - you’ll be looking at a ditch with graffiti overlooking a highway and a burger king. The food is some of the worst I’ve ever had. Ever. Food handling procedures are poor. Temps of food are dangerously off. I sadly am writing this having just left the property with the worst food poisoning I’ve ever experienced. Not sure how the restaurant cannot keep hot food hot or cold food cold. No one is checking temps and the quantities of food in the buffet are so large that it doesn’t turn over fast enough leaving food sitting for long periods. Don’t bother with the star prestige at this property. Makes little difference unlike some other iberostar locations. The location is remote with little around so you have no other options for food. The clientele is mostly German and staff speak German and Spanish. Many speak some English - but knowing basic Spanish goes a long way. In summary - nice property if you have the right room - generous beverages - HORRIBLE FOOD

Stayed here for four days in January. We were fortunate with the weather. The hotel is on a beautiful beach, there isn't too much around it. Check in wasn't as good as some other Iberostar's of this rating I've stayed at, a little surly and abrupt. Like checking into a Premier Inn. They don't make it clear at all during check in what's included in all inclusive (mini-bar or spa etc) so make sure to ask if they don't as it's confusing. Room was lovely, large TV with movies and Netflix, but has two single beds together, I think most are like this so worth noting if you're a couple. Pools were a touch cold for the time of year but swimable. Staff here are great, bringing round treats and regularly taking drinks orders. Spa is not worth 15 euros pp for two hours (we got a free voucher when booking). It has a lovely warm saltwater pool, but no jacuzzi, steam room smelled bad and wasn't much steam - the sauna just wasn't on at all. We were in there probably half an hour. Gym is good and well equipped. The main buffet restaurant was great, a wide selection of fresh food, some really healthy options, they changed it up every day. Wine was good and in general the waiting staff were brilliant. Japanese restaurant was worthwhile, delicious food and the chefs are very entertaining, however the staff serving were a bit haphazard and didn't quite match the standard of the setting. Entertainment was a bit Butlins, but had a charm that made us smile Great value upscale hotel