Reception staff are great. Really nice and friendly - speak a load of languages. Rooms are a decent size, clean and comfortable. Second time staying at this hotel - on way from Paris to holiday in Tuscany. Location close to Porta Susa perfect for us. Loads of good places to eat (some great places to eat - check out Raffaleo, Via Piave 5/M, angolo via del Carmine, 10122, Torino) and drink within short walk.