Overall Ratings & Reviews Holiday Inn Express & Suites CLOVIS by IHG, an IHG Hotel

We come to this hotel every year. We usually have an excellent experience but the person who checked us in was very rude. She checked us in and out. It’s unfortunate.

Always a great stay! The rooms are a decent size, very clean and the staff are super great!

I am a return customer so that tells you how much I like staying here -- simple, clean, excellent customer service!

It was an amazing hotel experience

Good hotel

Great Stay, Friendly Staff

Hotel is in great condition, good location near to restaurants and a walmart

I like Holiday Inn Express. The only dislike I have is being all the way down the hall. I’d rather be close to the elevator and the first floor.

Nice

First of all, we checked in and the toilet did not flush. My husband went downstairs to tell the front desk, and they said maintenance was out and would let them know tomorrow. Then the hot tub was closed for renovations. The blinds in the room were stuck and did not go down, so it was bright in our room all night, and the sun caused an early 5 am wake up time.

Bed was not up to the quality I’ve come to expect. Bathroom was remodeled and very nice. Think the bed was not the Express brand or was older. Breakfast fresh items need to be replaced more quickly. Elevator was out of service in the morning.

The hotel was quiet and very clean. The room was comfortable and clean, the bed was nice and everything was in working order. The staff was helpful. The continental breakfast was well done and offered a large selection.

Are they ever going to fix the hot tub??

In room extra comforter was not washed and was dirty. Comforter had some red discoloration , so need to go downstairs at the front desk and get it changed. Quiet and Property condition is good. Breakfast was okay, not fresh. Limited options.

So comfortable

Have stayed here a couple of times and every time the pool or hot tub is not working

The only bad thing is they post that the spa was out of order. I could really use the spa after driving for 7 hours.

Great location with lots of dining options close by.

Lovely place To stay for visiting my elderly mother. We rested and relaxed. Thank you.

Careless and rude staff. Will allow strangers into your hotel room in the middle of the night then be rude to you about it.