Overall Ratings & Reviews Sonesta ES Suites Denver South Park Meadows

I thought the hotel was awesome. I have stayed here several times and it has always been good. This time, however when I checked in at 4 o’clock, and I asked where the ice machine was, I was told that there is no ice machine and I have an automatic Ice machine in my freezer and it will start providing ice in about an hour. Well, it took three hours, and I still can’t believe they don’t have a nice machine…

Great location, good breakfast and nice outdoor pool. Couch in living area not comfortable for sitting.

The room was dirty when we checked in. There was food on the table and soap drippings in the shower on the individual corner shelf. The utensils were not washed, some had sticky stuff on them. We wouldn’t stay here again and we won’t stay at any related hotels either.

The hotel is fine, in sort of a weird area outside of Denver where it's just all strip malls and sprawl. The room is good, the bathroom showers could use a more modern upgrade. The only problem was the guest staying in the room above us, always playing music loudly or watching TV loudly starting at 7:30 in the morning.

Overall good, breakfast could improve some. Elevator needs upgrade looks very old and outdated

The property

super great!

Close to conference workshop seminar

My wife and I stayed here with our two dogs for three weeks while our house was under construction. Pros: relatively quiet, good neighborhood to walk the dogs around with access to a bike path down the road. Brewery within walking distance. Plenty of restaurants nearby. Pet friendly and the price of them to stay is cheaper than anywhere else we’ve stayed. The mini kitchen came with a pot and saucepan for cooking. The full fridge and freezer were helpful to avoid having to eat out too often. There were two large TVs and the bed was very comfortable. Cons: we had to pay $10 total per night for our 2 vehicles despite plenty of parking. Maybe this is an issue but I didn’t understand why. They only clean the room once a week. I was working from the hotel so I couldn’t have them clean until the weekend. I should have asked sooner but they weren’t really able to fit my room in on a weekend day because they had so many other rooms to clean. I understood, it was on me for not reaching out sooner but just beware of this if you stay there. The breakfast options often ran out on weekends. Weekdays it was more stocked but they still were out of a few things regularly throughout the breakfast service. There was no frying pan in the room.

The pool area was great with some games and a firepit. Rooms were clean and spacious.

Insanely loud, walls and floors are paper thin.

Great stay

The lady who checked us in was very rude

2br rooms were fantastic. A bit dated but everything worked. Will stay again!

Expedia did not inform us of a daily parking fee. Expedia did not offer me my military or senior citizen discount at time of booking. Expedia website is very hard to maneuver through and use. Couldnt find the discounts drop down or tab. We wanted to book direct with the Suites but was always transferred back to bullcrap Expedia. Why? When asked to direct, I was told that we would be connected to reservations and of course it went right back to Expedia. There was only 1 roll of toilet paper in the room for the entire 5-days and we went and bought 2-rolls ourselves. There was no house keeking services offered for our 5-day stay. Dirty towels were never picked-up for 5-days. We had to ask and go get our own resupply of towels. Sonesta took a $250 incidentals deposit and we were never told about that either until we checked-in. I asked for my military duscount upon arfival and was told to contact Expedia to receive, which I never received by the way, and received no help, zero, nada, none at all, to obtain my discount by the Sonesta staff. The Suites teased us with an email for an upgrade to a 2-bedroom j7st prior to making our flight and when we arrived was told the Suites were full and no upgrade was available. Very poor customer service overall and staff very reluctant to provide any assistance at all. Extremely We've stayed with Sonesta multiple times and this experience may have pushed us away from Sonesta and may make us choose other options next time.

It was fine, a little disappointed to see portable air conditioners in the room when we got there and it smelled faintly of smoke. We were only there 3 nights and arrived late the first night, so didn’t want to bother getting the room switched.

A place to make yourself at home away from our Home.

We were there for a conference, chose this place because it was cheaper than the block room rate for conference participants yet had everything we needed and was conveniently located. Friendly service, great amenities, exercise room, and breakfast. However, no recycling or composting options, which I know the city has.

Dishes in kitchen were dirty. Lots of loud guests at all hours

Good location. Definitely a budget hotel, nothing fancy. Ran out of food before the posted breakfast hours had lapsed and staff just shrugged and said, Oh well. I probably won't choose this property or chain again. No big deal--and not a horrible experience, just not what I expected.