Overall Ratings & Reviews Holiday Inn Express NEWCASTLE GATESHEAD by IHG, an IHG Hotel

Everything was just fine the staff was polite and caring there was nothing to dislike a great stay this was the second time at the hotel and will be back

Very good

Our room car

Good value

Liked the room, comfortable and clean. Liked the breakfast options. Liked the staff.

Clean and excellent service

The hotel room reasonable size facility very good for accessibility to town centre. It could be better if there was an offer for room slippers as I feel the carpet in my room wasn't very clean and I feel very uncomfortable walking barefoot in the room. Room 312 .

We were greeted on arrival by a friendly employee who handled our check-in efficiently and quickly giving us all the information we needed. Our room smelt fresh and was spacious and very clean. We found the bed comfortable, but missed that it was not kingsize. Breakfasts were buffet style and there was sufficient choice but there could have been more flexibility over rhe offering ( only scrambled egg for example). Overall, it was good value and met all needs.

Lovely staff, that was start to finish. Everyone friendly, helpful and courteous. Would stay here again. Thank you.

The breakfast was good

Where it was situated close to metro centre Gateshead

It was a very quiet hotel witbin striki g distance of central Newcastle

A

Bang on

Nice place for an overnight stay

Near or on bus route. Near Metro Centre. Quiet location all good but a bit commercial. The staff were really helpful and helped make the stay very enjoyable.

Very pleasant staff.....

Although the hotel was dog friendly,and brilliant. the area around was not, we went to go for a meal in the pub next to hotel. No dogs allowed other eateries the same. Which was not handy.

Great place and local food outlets around the area.

Great hotel can’t wait to come back the stuff where all amazing