Overall Ratings & Reviews iStay Hotel Ciudad Juarez

This should be an advertised as a motel not a hotel.

Staff was average. Hotel was very comfortable. We had everything close by. Hotel breakfast was very good. We only struggled getting someone to clean and restock our room with towels and toilet paper.

Room was very clean. Delicious and complete breakfast. Excellent customer service. We will come back next yesr.

Excellent customer service

Stayed 3 nights and hotel felt secure and was clean. Included breakfast was our stay and that was delicious. Friendly staff and nice open area. Will stay again.

It was good experience. One of the hallways was some hot but only outside the room.

Everything was great 👍

Ok

Excellent place

Mi cuarto,apestaba mucho a drenaje,el personal muy atento

Todo estuvo excelente! Un ambiente tranquilo y un staff super amable. La alberca en muy buenas condiciones y comoda. Nos gusto mucho la estadía aqui. Si lo recomiendo bastante.

ok

Very helpful personnel very kind and attentive.

The AC at room temperature as so annoying

Just a little tune up needed on some rooms. Small details such as showers or outlets loose from the wall. Other than that all good. 11 years staying at this place.

I love this hotel very quiet nice people and it's close to everything it's been 14 years they go to this hotel and I love it thank you very much for everything that you guys do

Overall good hotel for our short stay.

Great

Clean

Everything was great