Stay was good interesting property, only small problem was heating in our apartment was not working but just a little bit cold. Everything else was fine

Super friendly staff. Great walkable neighbourhood with lots of dining options, Very clean and comfortable room

A great facility but lacked some basics like cutlery and glasses in the communal area and rooms. The ‘queen’ sofa bed was the worst I’ve ever slept on. Doesn’t lie flat at either end so more like sleeping in a hammock/banana. Awful. Twin beds I believe were comfy.

They cheated us and there is not enough communication with anyone. We booked there and went there to check in it’s was so dirty and smelly room. We asked the receptionist to change the room but he couldn’t speak English or help us to communicate with the hotel management. We booked through Expedia which I tried to contact and explain my situation that I’m standing with my 3 kids and the room is smoke smelly. They said they will help but never turn back to me. I wrote a letter and check out straight away. I hoped Expedia will sort it out for me which they didn’t. So I booked another hotel room and I never get my refund back.

Such a nice place so clean

The entire stay was excellent This is our fourth year staying at that property. Which we thoroughly enjoyed. The staff is very friendly and welcoming.

Wonderful place to stay. Overall design very welcoming. Staff are very helpful.

Smooth check in and out. Apartment was clean and very nice and warm, bed was comfortable, its just a lovely place to stay. We look forward to staying again .

Very nice hotel, nice area, comfortable bed and living area. Only thing I would say is I was on the ground floor and the building appears to have radiant floor heat with no thermostat control in room. My room was very warm, I would guess about 80 deg F and I ended up opening the window and keeping it open all night even though it was about 25 deg F outside.

Great stay

It was amazing, love the place to bits.

We have stayed at this hotel several times over the past three years, mainly because of its convenient location and the good parking facilities. The room we are usually allocated is classified “deluxe studio”. It is not possible to see why the word “deluxe” is applied, since there is no element of luxury, or even comfort. For example, the bed is set against the wall on one side, which makes getting in and out of it for the person taking the wall side rather uncomfortable. However, the poorest feature in this hotel is the lack of adequate quantities of breakfast items. On day one, main items such as scrambled eggs and sausages were finished when we arrived 45 minutes before the end of serving and on the second day, already one hour before the end if service.

酒店內部設計新頴，訂購網站顯示酒店是最近開業，但整體感覺及傢俬都有些殘舊，酒店房間有些潮濕及霉味 無障礙浴室沒有企缸或浴缸，縱使有浴簾但洗澡後整個浴室地板都濕碌碌，浴簾很老舊，邊緣都是黃色污跡及斑點 房間不是十分清潔，住了三個晚上，殺了三隻蟑螂 全間酒店只有一部很少的電梯，有點不方便

No air conditioning, though it is one of the highlighted amenties and staff said it's on. Communication is confusing and housekeeping schedule was not clearly communicated.

Absolutely LOVE CoWool Cergy. They are close to the train station, specifically the RER A Line, very clean, very quiet, and the staff is amazing! 10/10 will stay there again.

Our stay was very comfortable and welcoming, with a beautiful herb garden for picnicking and a fabulous lobby in a great location. The staff was very warm and welcoming.

The new owner has changed the place to some African voodoo style. They did not come to clean the rooms and breakfast. Fresh making eggs is no longer available.

Great place with plenty of space for our family of 4. We had a unit with 3 bedrooms and a sitting area. Wish we were staying more than the one night as having access to the kitchen would have been great. A few options for dinner nearby.

Very nice place to be. Cool

A very nice hotel in Cergy within a 10 minute walk of the Port and an easy walk to the train, bus station and shopping. The place was very clean, modern and spacious. The breakfast was convenient and good. The staff were extremely accommodating.