The hotel is excellent and the staff really helpful. Most of them speak english with ease.
I had to sort a few things out before the trip and they also responded to the messaging on the expedia app very quickly.
We had a spacious room and the whole hotel had a feeling of airiness and light with wide, tall hallways.
It's a converted 1929 mansion and has a great traditional feel, but also modern conveniences.
Just be aware that the hotel is about a 900m walk from the centre of the city and it's in a safe area. There are, I think 2, restaurants close by and the one in the hotel is good too.