Overall Ratings & Reviews Empark Grand Hotel Xian

Very nice hotel, good location. THe language was a little difficult, hardly speak english

This hotel was great.

This is a truly excellent hotel. It is in a well to do residential neighborhood in Xi'an, and the location is a plus (I had originally intended to stay near the bell tower, but that is far too chaotic, hectic, and noisy). There are some great small restaurants up the street (try the Hunan Steamed Dishes restaurant) and a marvelous spa next door. There are buses available at the corner that will take you downtown, and taxis are inexpensive. The hotel is very clean and modern, and the staff are very eager to help. The one down side is the check out process - no fault of the staff, they are still using a mix of paper and computer records - it took me about 20 minutes to check out! Otherwise, no complaints. One last note - I speak Chinese fluently. Some of the staff are still working on their English. Be patient - they really are eager to help. The rooms are a good size, we had a nice view of the city, and I swear that the place was being cleaned every time I turned around. I will definitely make this my place to stay in Xi'an

This hotel is so far away from the airport that you have to pay extra to get there! None of the taxi drivers heard of it. The neighboorhood has nothing to offer including restaurants, shops, or even tourist attractions! The room is outdated and used.

Rooms are very clean, neatly made up daily. Complimentary 2 bottles of water daily. Very nice glass separate shower with dual nozzles. Beds are firm, Chinese style, but very comfortable.